Conflict ladder
From DTU ProjectLab
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== Annotated bibliography == | == Annotated bibliography == | ||
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| + | '''The Conflict Ladder - How to prevent and manage conflicts, BFA Handel, 2020''' | ||
| + | <ref name="BFA Handel" />. This leaflet is produces by the industry community of working environment within trade, finance and offices to improve the customer contact in the industry. | ||
Revision as of 15:42, 14 February 2021
Contents |
Abstract
Big idea
What is a conflict?
Where do conflicts arise?
Application
Within a team
Good relationship to your client
Limitations
Annotated bibliography
The Conflict Ladder - How to prevent and manage conflicts, BFA Handel, 2020 [1]. This leaflet is produces by the industry community of working environment within trade, finance and offices to improve the customer contact in the industry.
Cite error:
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