The Benefits of Self-Awareness
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This article explores the benefits of self-awareness in project management and provides tips for project managers to develop their self-awareness. The benefits of self-awareness include improved decision-making, better communication, and increased emotional intelligence. Self-awareness also helps project managers to identify their own strengths and weaknesses, which can guide professional development and career growth. | This article explores the benefits of self-awareness in project management and provides tips for project managers to develop their self-awareness. The benefits of self-awareness include improved decision-making, better communication, and increased emotional intelligence. Self-awareness also helps project managers to identify their own strengths and weaknesses, which can guide professional development and career growth. | ||
− | To develop self-awareness, project managers can practice mindfulness, seek feedback, reflect on past experiences, take personality assessments | + | To develop self-awareness, project managers can practice mindfulness, seek feedback, reflect on past experiences, and take personality assessments. Developing self-awareness is an ongoing process that requires self-reflection, feedback, and a willingness to learn and grow. |
In conclusion, self-awareness is a critical trait for effective project management. Project managers who possess self-awareness are better equipped to navigate the complex and challenging nature of project management and achieve better outcomes for projects. By improving productivity, building better relationships, and developing stronger leadership skills, self-awareness can help project managers achieve greater overall success in their projects. | In conclusion, self-awareness is a critical trait for effective project management. Project managers who possess self-awareness are better equipped to navigate the complex and challenging nature of project management and achieve better outcomes for projects. By improving productivity, building better relationships, and developing stronger leadership skills, self-awareness can help project managers achieve greater overall success in their projects. | ||
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= Introduction = | = Introduction = | ||
− | Project management is a complex and challenging task | + | Project management is a complex and challenging task, and "The Standard for Project Management" talks about how effective coordination, communication, and planning could be important for the success of the project <ref name="PMBOK"> Project Management Institute (2021). ''The standard for project management and a guide to the project management body of knowledge (PMBOK guide), 7th Edition (2021)'' </ref>. Project managers are responsible for leading teams to achieve specific objectives within a set timeframe and budget. In today's fast-paced and ever-changing business environment, project managers must possess a range of skills and traits to succeed. One of the most important traits is self-awareness. |
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+ | Self-awareness is the ability to understand one's own thoughts, emotions, and behaviours and how they impact others. It is a key component of emotional intelligence and has been linked to improved job performance, better relationships, and greater overall success in various fields, including project management <ref name="Goleman">Goleman, D. (1998). ''Working with emotional intelligence''. New York: Bantam Books.</ref>. | ||
− | Self-awareness is | + | Self-awareness is, therefore, a valuable skill for project managers to have. By understanding their own thoughts, emotions, and behaviours, they can better understand their impact on team members and stakeholders, improve communication and decision-making, and ultimately lead their projects to success. Here the benefits of self-awareness in project management will be explored, including improved leadership skills, better problem-solving, and enhanced communication, among others. Strategies for cultivating self-awareness will also be explained, such as mindfulness practices, seeking feedback from others, and taking personality assessments. Whether you are a seasoned project manager or just starting out, cultivating self-awareness can have a significant impact on your ability to lead projects effectively and achieve successful outcomes <ref name="Kerzner">Kerzner, H. (2017). ''Project management: a systems approach to planning, scheduling, and controlling''. Hoboken, NJ: John Wiley & Sons, Inc.</ref>. |
= Benefits of Self-Awareness in Project Management = | = Benefits of Self-Awareness in Project Management = | ||
=== Communication skills === | === Communication skills === | ||
+ | Self-aware project managers possess a deeper understanding of their communication styles, preferences, and the impact their communication has on others <ref name="Goleman"/>. This knowledge enables them to identify and address their communication strengths and weaknesses, ultimately leading to improved communication skills<ref name="Riggio">Riggio, R. E., & Reichard, R. J. (2008). The emotional and social intelligences of effective leadership: An emotional and social skill approach. Journal of Managerial Psychology, 23(2), 169-185.</ref>. | ||
− | === Decision-making === | + | In addition, self-awareness assists project managers in recognizing and adapting to the communication styles and preferences of team members and stakeholders<ref name="Dunning">Dunning, D. (2007). Self-image motives and consumer behavior: How sacrosanct self-beliefs sway preferences in the marketplace. Journal of Consumer Psychology, 17(4), 237-249.</ref>. By aligning their communication approach with the needs of others, they can foster more effective communication and stronger relationships within the team<ref name="Mayer">Mayer, J. D., Caruso, D. R., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion Review, 8(4), 290-300.</ref>. |
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+ | Furthermore, self-aware project managers are better equipped to identify potential miscommunications and misunderstandings early on<ref name="Riggio" />. By recognizing the signs of miscommunication, they can proactively address issues, clarify information, and ensure everyone is on the same page. This helps create a positive work environment where team members feel heard and understood<ref name="Mayer" />. | ||
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+ | Lastly, self-awareness enables project managers to acknowledge when emotions may be impacting communication<ref name="Goleman" />. By understanding their emotional state and its effects on their communication, they can manage their emotions better, resulting in more constructive and effective communication with others<ref name="Brackett">Brackett, M. A., Rivers, S. E., Shiffman, S., Lerner, N., & Salovey, P. (2006). Relating emotional abilities to social functioning: A comparison of self-report and performance measures of emotional intelligence. Journal of Personality and Social Psychology, 91(4), 780–795.</ref>. | ||
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+ | === Improved Decision-Making === | ||
+ | Self-aware project managers are more likely to recognize their own biases and limitations, which helps them approach decision-making in a more objective and impartial way<ref name="Dane">Dane, E., & Pratt, M. G. (2007). Exploring intuition and its role in managerial decision making. Academy of Management Review, 32(1), 33-54.</ref>. By identifying when their personal beliefs or values may be influencing their decision-making, they can take steps to mitigate these biases. | ||
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+ | Moreover, self-awareness can help project managers understand their decision-making style and preferences, allowing them to select processes and tools that align with their strengths. This leads to more confident and effective decision-making<ref name="Sadler-Smith">Sadler-Smith, E., & Shefy, E. (2004). The intuitive executive: Understanding and applying 'gut feel' in decision-making. Academy of Management Perspectives, 18(4), 76-91.</ref>. | ||
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+ | Self-awareness also allows project managers to understand the impact of their decisions on others<ref name="Hoch">Hoch, J. E., & Kozlowski, S. W. J. (2014). Leading virtual teams: Hierarchical leadership, structural supports, and shared team leadership. Journal of Applied Psychology, 99(3), 390-403.</ref>. By recognizing potential consequences, they can make more informed and thoughtful choices that consider the needs and perspectives of all stakeholders. | ||
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+ | Additionally, self-awareness helps project managers recognize when they need to seek input or advice from others. Understanding their own limitations and blind spots enables them to engage in more inclusive and collaborative decision-making processes that involve input from all stakeholders<ref name="Hoch" />. | ||
=== Increased Productivity === | === Increased Productivity === | ||
+ | Self-aware project managers can identify their strengths, weaknesses, work style, and preferences, which enables them to work more efficiently and effectively, ultimately leading to increased productivity<ref name="MayerSalovey">Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications (pp. 3-31). New York: Basic Books.</ref>. | ||
− | + | For example, a self-aware project manager may recognize that they are most productive in the morning and schedule their most important tasks during that time. They may also acknowledge that they are not as effective at certain tasks and delegate those to team members better suited for them<ref name="MayerSalovey" />. | |
− | + | Self-awareness also helps project managers prioritize tasks and focus on the most important ones<ref name="Locke">Locke, E. A., & Latham, G. P. (2006). New directions in goal-setting theory. Current Directions in Psychological Science, 15(5), 265-268.</ref>. By understanding their goals and objectives, as well as those of the project, they can make better use of their time and resources, which further contributes to increased productivity<ref name="Locke" />. | |
=== Emotional Intelligence === | === Emotional Intelligence === | ||
+ | Emotional intelligence involves recognizing and managing one's emotions and the emotions of others<ref name="MayerSalovey">Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications (pp. 3-31). New York: Basic Books.</ref>. Self-aware project managers can better understand their emotions and how they impact decision-making and interactions with others<ref name="Goleman"/>. | ||
− | = | + | By recognizing their emotional state, project managers can make more conscious decisions about how to respond to situations rather than reacting impulsively<ref name="Goleman"/>. This helps them better manage their emotions and communicate more effectively with team members and stakeholders. |
− | = | + | Moreover, self-awareness enables project managers to recognize the emotions of others and respond empathetically and supportively<ref name="MayerSalovey"></ref>. This helps build stronger relationships with team members and stakeholders, promoting a more positive and collaborative team dynamic. |
− | + | Self-awareness also allows project managers to identify areas for improvement in emotional intelligence skills, such as active listening, empathy, and conflict resolution<ref name="Goleman"/>. By acknowledging these areas of weakness, project managers can develop and strengthen these skills, leading to more effective communication and better relationships with team members and stakeholders. | |
− | Self-awareness | + | === Better stress management === |
+ | Self-awareness contributes to improved stress management for project managers<ref name="Bariso">Bariso, J. (2018). EQ Applied: The Real-World Guide to Emotional Intelligence. Borough Hall.</ref>. By recognizing their own triggers and signs of stress, they can take steps to address them before they become overwhelming. Self-awareness also enables project managers to identify and mitigate sources of stress within their projects or teams<ref name="Serrat">Serrat, O. (2009). Understanding and Developing Emotional Intelligence. In Knowledge Solutions (pp. 329-339). Springer, Singapore.</ref>. | ||
− | + | Promoting self-care, self-aware project managers are more likely to take breaks, engage in relaxing activities, or seek support from others<ref name="Bariso" />. This leads to reduced stress levels and an increased ability to handle their role's demands. Additionally, self-awareness assists managers in effectively managing time and workload by prioritizing tasks and delegating responsibilities based on their strengths and limitations<ref name="Dulewicz">Dulewicz, V., & Higgs, M. (2000). Emotional intelligence – a review and evaluation study. Journal of Managerial Psychology, 15(4), 341-372.</ref>. | |
− | + | Moreover, self-awareness helps project managers develop coping mechanisms and stress management strategies, enabling them to handle stress more effectively when it arises<ref name="Serrat" />. | |
− | === | + | === Better Relationships === |
+ | Project managers with self-awareness can build better relationships with team members, stakeholders, and other project stakeholders<ref name="Goleman"/>. By understanding their own strengths, weaknesses, and communication style, they can adapt their approach to different team members' needs and preferences, fostering trust and improved communication<ref name="Serrat" />. | ||
− | Self-awareness | + | Self-awareness also helps project managers recognize when emotions may be affecting their interactions with others<ref name="Goleman" />. By managing these emotions, they can prevent conflicts and misunderstandings, leading to better collaboration, increased trust, and improved project outcomes<ref name="Dulewicz" />. |
− | Self- | + | === Improved problem-solving === |
+ | Self-aware project managers exhibit enhanced problem-solving skills, as they can identify and address the root causes of problems<ref name="Dulewicz">Dulewicz, V., & Higgs, M. (2000). Emotional intelligence – a review and evaluation study. Journal of Managerial Psychology, 15(4), 341-372.</ref>. By understanding their thinking processes and decision-making style, they can recognize and address biases or limitations in problem-solving, leading to more effective solutions<ref name="Serrat">Serrat, O. (2009). Understanding and Developing Emotional Intelligence. In Knowledge Solutions (pp. 329-339). Springer, Singapore.</ref>. | ||
+ | |||
+ | Self-awareness also enables project managers to anticipate potential problems and risks and identify areas where they may need additional support or resources<ref name="Goleman">Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.</ref>. This proactive approach reduces the likelihood of problems and increases the chances of a successful project outcome. | ||
− | + | Furthermore, self-aware project managers are more likely to seek help or advice from colleagues or external experts, fostering a collaborative approach to problem-solving and a stronger team dynamic<ref name="Bariso">Bariso, J. (2018). EQ Applied: The Real-World Guide to Emotional Intelligence. Borough Hall.</ref>. | |
=== Greater Overall Success === | === Greater Overall Success === | ||
+ | Self-awareness in project management results in greater overall success<ref name="Bradberry">Bradberry, T., & Greaves, J. (2009). Emotional Intelligence 2.0. TalentSmart.</ref>. Self-aware project managers can manage themselves and their teams more effectively, leading to better project outcomes. They are more likely to have a clear understanding of project goals and objectives, and can make better decisions regarding resource allocation<ref name="Goleman"/>. | ||
− | By | + | By identifying potential roadblocks or challenges, self-aware project managers proactively address them before they become major issues, keeping the project on track and preventing delays or setbacks<ref name="Serrat"/>. Additionally, self-awareness helps project managers stay focused and motivated, even in the face of challenges, inspiring their team members to do the same<ref name="Bariso"/>. |
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= How to Cultivate Self-Awareness = | = How to Cultivate Self-Awareness = | ||
− | Cultivating self-awareness in project management requires a willingness to reflect on your own behavior, seek feedback from others, and engage in ongoing learning and development. By taking a proactive approach to self-awareness, you can become a more effective and successful project manager. Additionally, cultivating self-awareness can also improve your ability to adapt to changing project circumstances and manage conflict within your team. By being more attuned to your own emotions and reactions, you can respond more effectively to challenges as they arise and make more informed decisions about how to move forward. Ultimately, cultivating self-awareness is a critical component of effective project management that can benefit both you and your team. | + | Cultivating self-awareness in project management requires a willingness to reflect on your own behavior, seek feedback from others, and engage in ongoing learning and development<ref name="Serrat">Serrat, O. (2009). Understanding and Developing Emotional Intelligence. In Knowledge Solutions (pp. 329-339). Springer, Singapore.</ref>. By taking a proactive approach to self-awareness, you can become a more effective and successful project manager. Additionally, cultivating self-awareness can also improve your ability to adapt to changing project circumstances and manage conflict within your team<ref name="Bariso">Bariso, J. (2018). EQ Applied: The Real-World Guide to Emotional Intelligence. Borough Hall.</ref>. By being more attuned to your own emotions and reactions, you can respond more effectively to challenges as they arise and make more informed decisions about how to move forward. Ultimately, cultivating self-awareness is a critical component of effective project management that can benefit both you and your team<ref name="Goleman">Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.</ref>. |
=== Practice Mindfulness === | === Practice Mindfulness === | ||
− | Mindfulness is the practice of being present and fully engaged in the current moment, without judgment or distraction. It involves paying attention to your thoughts, feelings, and physical sensations | + | Mindfulness is the practice of being present and fully engaged in the current moment, without judgment or distraction<ref name="Kabat-Zinn">Kabat-Zinn, J. (2013). Full catastrophe living: using the wisdom of your body and mind to face stress, pain, and illness. </ref>. It involves paying attention to your thoughts, feelings, and physical sensations and being aware of the environment around you. There are several ways to practice mindfulness, some of these ways are mindful breathing, mindful listening, mindful decision-making and mindful movement<ref name="Chaskalson">Chaskalson, M. (2011). The mindful workplace: Developing resilient individuals and resonant organizations with MBSR. </ref>. |
− | In the context of project management, | + | In the context of project management, practising mindfulness can be a helpful tool for staying focused, reducing stress, and making more informed decisions<ref name="Langer">Langer, E. J. (2014). Mindfulness. Da Capo Lifelong Books.</ref>. By being fully present and engaged in the current moment, you can more effectively assess the situation at hand and make decisions that align with your project goals. |
=== Reflect on Past Experiences === | === Reflect on Past Experiences === | ||
− | By taking the time to reflect on your past successes and failures, you can gain valuable insights into your own behavior and decision-making process, and use these insights to improve your performance in the future. Here are four steps to follow: | + | By taking the time to reflect on your past successes and failures, you can gain valuable insights into your own behavior and decision-making process, and use these insights to improve your performance in the future<ref name="Serrat" /><ref name="Bariso" />. Here are four steps to follow: |
− | # Identify key events: <br> Start by identifying the key events in your project management experience. These could include successful projects, <br> challenging situations, and difficult conversations with team members or stakeholders. <br><br> | + | # Identify key events: <br> Start by identifying the key events in your project management experience. These could include successful projects, <br> challenging situations, and difficult conversations with team members or stakeholders<ref name="Hattie">Hattie, J., & Timperley, H. (2007). The power of feedback. Review of educational research, 77(1), 81-112.</ref>. <br><br> |
− | # Analyze the events: <br> Once you've identified key events, take some time to analyze them. What were the factors that contributed to the success <br> or failure of the project? What could you have done differently? What did you learn from the experience? <br><br> | + | # Analyze the events: <br> Once you've identified key events, take some time to analyze them. What were the factors that contributed to the success <br> or failure of the project? What could you have done differently? What did you learn from the experience?<ref name="Schoemaker">Schoemaker, P. J., Krupp, S., & Howland, S. (2013). Strategic leadership: The essential skills. Harvard Business Review, 91(1), 131-134.</ref> <br><br> |
− | # Consider your emotions: <br> In addition to analyzing the events themselves, it's also important to consider your emotional reactions to them. How did you <br> feel during the project? Did your emotions impact your decision-making process? How can you manage your emotions more effectively in the future? <br><br> | + | # Consider your emotions: <br> In addition to analyzing the events themselves, it's also important to consider your emotional reactions to them. How did you <br> feel during the project? Did your emotions impact your decision-making process? How can you manage your emotions more effectively in the future?<ref name="Goleman" /> <br><br> |
− | # Use | + | #Use your insight: <br> Finally, use your insights from your reflection to improve your future performance. Make a plan for how you will incorporate <br> what you've learned into your approach to project management<ref name="Zimmerman">Zimmerman, B. J. (2000). Self-efficacy: An essential motive to learn. Contemporary educational psychology, 25(1), 82-91.</ref>. |
− | Reflecting on past experiences can be a valuable tool for cultivating self-awareness. By analyzing key events, considering your emotions, and using your insights to inform future decision-making, you can become a more effective and successful project manager. | + | Reflecting on past experiences can be a valuable tool for cultivating self-awareness. By analyzing key events, considering your emotions, and using your insights to inform future decision-making, you can become a more effective and successful project manager<ref name="Serrat" /><ref name="Bariso" />. |
=== Seek Feedback === | === Seek Feedback === | ||
+ | Seeking feedback is one key aspect of cultivating self-awareness. Project managers can gain valuable insights into their own behavior, performance, and areas for improvement by actively seeking feedback from others<ref name="London">London, M. (2003). Job feedback: Giving, seeking, and using feedback for performance improvement. Psychology Press.</ref>. When seeking feedback, it's important to be specific about the areas you want feedback on and to ask open-ended questions that encourage people to share their thoughts and opinions<ref name="Hattie" />. It's also important to be open and receptive to feedback, even if it's negative or critical, and to follow up with the person who provided it to show your appreciation and let them know how you plan to use their feedback to improve your performance<ref name="London" />. To get a well-rounded perspective on your performance, it's important to seek feedback from multiple sources, including team members, stakeholders, and external partners<ref name="Hattie" />. By incorporating feedback into your approach to project management, you can gain valuable insights into your own behavior and use these insights to become a more effective and successful project manager<ref name="Serrat" /><ref name="Bariso" />. | ||
=== Take Personality Assessments === | === Take Personality Assessments === | ||
+ | Personality assessments can therefore be a useful tool for project managers seeking to cultivate self-awareness. By using reputable assessments, understanding their limitations, and using the results to inform development, project managers can gain valuable insights into their own personalities and use these insights to become more effective and successful. | ||
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+ | Personality assessments are one way for project managers to gain self-awareness<ref name="Furnham">Furnham, A. (2008). Personality and Intelligence at Work: Exploring and Explaining Individual Differences at Work.</ref>. These assessments measure various aspects of your personality, such as your preferences, tendencies, and strengths and weaknesses. By gaining a better understanding of your own personality, you can develop a clearer sense of how your behavior impacts your work as a project manager<ref name="Furnham"/>. | ||
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+ | It is important to keep in mind that not all personality assessments are created equal, and it is essential to choose a reputable assessment that has been scientifically validated<ref name="Furnham"/>. Although personality assessments can provide valuable insights into your personality, they have limitations and cannot provide a complete picture of your personality<ref name="Furnham"/>. | ||
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+ | Project managers should use the results of personality assessments to gain a deeper understanding of their tendencies, strengths, and weaknesses<ref name="Furnham"/>. By understanding your personality, you can identify areas for improvement and use this information to develop your skills as a project manager<ref name="Furnham"/>. | ||
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+ | In addition to individual assessments, team assessments can also be useful<ref name="Salas">Salas, E., Sims, D. E., & Burke, C. S. (2005). Is there a “big five” in teamwork? Small Group Research, 36(5), 555-599.</ref>. Team members can better understand each other's personalities and working styles, leading to improved communication and collaboration within the team<ref name="Salas"/>. | ||
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+ | Personality assessments can therefore be a useful tool for project managers seeking to cultivate self-awareness<ref name="Furnham"/>. By using reputable assessments, understanding their limitations, and using the results to inform development, project managers can gain valuable insights into their own personalities and use these insights to become more effective and successful<ref name="Furnham"/>. | ||
=== Practice Active Listening === | === Practice Active Listening === | ||
+ | Active listening involves focusing on the speaker and seeking to understand their message without interruption or distraction<ref name="Brown">Brown, S. W., & Isaacs, D. (2005). The World Cafe: Shaping Our Futures Through Conversations That Matter.</ref>. This means setting aside preconceived ideas or assumptions and engaging with the speaker's message with an open mind. Active listening requires a genuine desire to understand the speaker's perspective, rather than simply waiting for your turn to speak. | ||
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+ | To practice active listening, project managers should begin by creating a supportive environment that encourages open and honest communication<ref name="Brown" />. This means actively engaging with the speaker, making eye contact, and responding to their comments. Project managers should also avoid multitasking or getting distracted during the conversation, as this can lead to miscommunication and misunderstandings. | ||
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+ | Another aspect of active listening is asking thoughtful questions. By asking questions, project managers can demonstrate their interest in the speaker's message and gain a deeper understanding of their perspective<ref name="Brown" />. Open-ended questions, such as "Can you tell me more about that?" or "What do you think are the root causes of the issue?" can help to foster deeper conversation and understanding. | ||
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+ | Active listening can also help project managers to identify their own biases and assumptions. By listening actively, project managers can gain new perspectives and challenge their own preconceived ideas. This can help to cultivate a more open-minded and flexible approach to problem-solving<ref name="Brown" />. | ||
+ | |||
+ | Active listening is therefore a valuable tool for project managers seeking to develop self-awareness. By creating a supportive environment, asking thoughtful questions, and challenging their own biases, project managers can enhance their ability to understand and connect with others, ultimately improving their effectiveness as project leaders<ref name="Brown" />. | ||
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+ | = Limitations = | ||
+ | While self-awareness offers numerous benefits in project management, it is essential to acknowledge its limitations. Some potential limitations of self-awareness include: | ||
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+ | # Overemphasis on introspection: Focusing excessively on one's thoughts and emotions may lead to self-absorption or overthinking, which can negatively impact decision-making and productivity <ref name="Grant2007">Grant, A. M. (2007). Relational job design and the motivation to make a prosocial difference. Academy of Management Review, 32(2), 393-417.</ref>. Maintaining a balance between self-awareness and action is crucial to effective project management. | ||
+ | # Inaccuracy of self-assessment: Research suggests that people's self-assessments can be biased, and individuals may overestimate their abilities and performance <ref name="Dunning2004">Dunning, D., Heath, C., & Suls, J. M. (2004). Flawed self-assessment: Implications for health, education, and the workplace. Psychological Science in the Public Interest, 5(3), 69-106.</ref>. This may limit the accuracy of self-awareness and the effectiveness of self-improvement efforts. | ||
+ | # Resistance to feedback: Although self-aware individuals may actively seek feedback, they may still exhibit defensive reactions to negative or critical feedback <ref name="StoneHeen2015">Stone, D., & Heen, S. (2014). Thanks for the feedback: The science and art of receiving feedback well. Penguin Books.</ref>. This resistance can hinder the development of self-awareness and limit its benefits. | ||
+ | # Overreliance on personality assessments: While personality assessments can provide valuable insights, they are not a complete representation of an individual's personality <ref name="Furnham"/>. Overreliance on these assessments may lead to a limited understanding of one's strengths and weaknesses, reducing the effectiveness of self-awareness in project management. | ||
+ | # Cultural differences: The concept of self-awareness and its importance may vary across different cultures, which can influence the development and application of self-awareness in diverse teams <ref name="Triandis2001">Triandis, H. C. (2001). Individualism-collectivism and personality. Journal of Personality, 69(6), 907-924.</ref>. Acknowledging and respecting cultural differences is crucial to fostering self-awareness and effective collaboration in multicultural project teams. | ||
+ | # Limited scope: Self-awareness focuses primarily on individual factors and may not account for external factors, such as organizational culture, leadership styles, or team dynamics <ref name="AnconaCaldwell1992">Ancona, D. G., & Caldwell, D. F. (1992). Demography and design: Predictors of new product team performance. Organization Science, 3(3), 321-341.</ref>. A comprehensive approach to project management should consider both individual and contextual factors. | ||
= Conclusion = | = Conclusion = | ||
+ | Self-awareness is a critical skill that can bring many benefits to individuals in both their personal and professional lives. By developing self-awareness, individuals can better understand their own thoughts, emotions, and behaviors, which can lead to improved decision-making, better relationships, and increased productivity. Strategies for developing self-awareness include mindfulness meditation, active listening, and seeking feedback from others. Overall, self-awareness is a valuable tool for individuals seeking to enhance their personal growth and professional success. | ||
+ | |||
+ | = Annotated Bibliography = | ||
+ | '''Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.''' | ||
+ | |||
+ | In this groundbreaking work, Daniel Goleman emphasizes the importance of emotional intelligence in determining personal and professional success. Goleman posits that self-awareness, empathy, and social skills are vital for effective leadership and interpersonal relationships. The book provides readers with practical strategies and guidelines for enhancing emotional intelligence in real-world situations while also exploring the role of self-awareness in personal and professional development. Goleman's work has significantly influenced the field of emotional intelligence, and its insights continue to shape how individuals and organizations approach leadership and employee development. | ||
+ | |||
+ | ''' Hattie, J., & Timperley, H. (2007). The power of feedback. Review of Educational Research, 77(1), 81-112.''' | ||
+ | |||
+ | In their influential article, Hattie and Timperley examine the impact of feedback on learning and performance. Drawing from extensive research, the authors identify key elements of effective feedback, such as clarity, specificity, and timeliness, which contribute to self-awareness and self-regulation. The article offers valuable insights into the role of feedback in fostering self-awareness, supporting continuous improvement, and enhancing performance in both educational and professional settings. | ||
+ | |||
+ | ''' Kabat-Zinn, J. (2013). Full catastrophe living: using the wisdom of your body and mind to face stress, pain, and illness.''' | ||
+ | |||
+ | Jon Kabat-Zinn's pioneering book introduces mindfulness as a powerful tool for coping with stress, pain, and illness. The author explains the principles and practices of mindfulness-based stress reduction (MBSR), a program that has been widely adopted in healthcare, education, and corporate settings. Full Catastrophe Living offers practical guidance on incorporating mindfulness into daily life, emphasizing its potential to foster self-awareness, emotional well-being, and resilience in the face of life's challenges. | ||
+ | |||
+ | ''' London, M. (2003). Job feedback: Giving, seeking, and using feedback for performance improvement. Psychology Press. ''' | ||
+ | |||
+ | In Job Feedback, Manuel London focuses on the importance of feedback in the workplace, providing strategies for giving, seeking, and using feedback effectively. London discusses the benefits of feedback for both individuals and organizations, including increased self-awareness, improved performance, and enhanced job satisfaction. This resource is relevant for understanding the role of feedback in cultivating self-awareness, promoting professional growth, and fostering a culture of continuous improvement within organizations. | ||
+ | |||
+ | '''Brown, S. W., & Isaacs, D. (2005). The World Cafe: Shaping Our Futures Through Conversations That Matter.''' | ||
− | + | Is a guide to the World Cafe methodology, which is a conversational process aimed at generating meaningful dialogue and insight. The authors highlight the importance of conversation as a tool for creating change and offer practical guidance for hosting conversations in a variety of contexts, including community organizations, businesses, and governments. They emphasize the role of listening, collaboration, and shared understanding in creating an environment that supports open communication and positive change. By using the World Cafe methodology, project managers can foster a culture of active listening and constructive dialogue within their teams, ultimately leading to better communication, collaboration, and decision-making. | |
− | = | + | = Bibliography = |
+ | <references /> |
Latest revision as of 23:00, 9 May 2023
Effective project management requires a range of skills, including technical expertise, leadership, and communication. However, one key trait that is often overlooked is self-awareness. Self-awareness refers to the ability to reflect on one's own thoughts, emotions, and behaviors and understand how they impact oneself and others. In project management, self-awareness can be a powerful tool for improving productivity, building better relationships, and developing stronger leadership skills.
This article explores the benefits of self-awareness in project management and provides tips for project managers to develop their self-awareness. The benefits of self-awareness include improved decision-making, better communication, and increased emotional intelligence. Self-awareness also helps project managers to identify their own strengths and weaknesses, which can guide professional development and career growth.
To develop self-awareness, project managers can practice mindfulness, seek feedback, reflect on past experiences, and take personality assessments. Developing self-awareness is an ongoing process that requires self-reflection, feedback, and a willingness to learn and grow.
In conclusion, self-awareness is a critical trait for effective project management. Project managers who possess self-awareness are better equipped to navigate the complex and challenging nature of project management and achieve better outcomes for projects. By improving productivity, building better relationships, and developing stronger leadership skills, self-awareness can help project managers achieve greater overall success in their projects.
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[edit] Introduction
Project management is a complex and challenging task, and "The Standard for Project Management" talks about how effective coordination, communication, and planning could be important for the success of the project [1]. Project managers are responsible for leading teams to achieve specific objectives within a set timeframe and budget. In today's fast-paced and ever-changing business environment, project managers must possess a range of skills and traits to succeed. One of the most important traits is self-awareness.
Self-awareness is the ability to understand one's own thoughts, emotions, and behaviours and how they impact others. It is a key component of emotional intelligence and has been linked to improved job performance, better relationships, and greater overall success in various fields, including project management [2].
Self-awareness is, therefore, a valuable skill for project managers to have. By understanding their own thoughts, emotions, and behaviours, they can better understand their impact on team members and stakeholders, improve communication and decision-making, and ultimately lead their projects to success. Here the benefits of self-awareness in project management will be explored, including improved leadership skills, better problem-solving, and enhanced communication, among others. Strategies for cultivating self-awareness will also be explained, such as mindfulness practices, seeking feedback from others, and taking personality assessments. Whether you are a seasoned project manager or just starting out, cultivating self-awareness can have a significant impact on your ability to lead projects effectively and achieve successful outcomes [3].
[edit] Benefits of Self-Awareness in Project Management
[edit] Communication skills
Self-aware project managers possess a deeper understanding of their communication styles, preferences, and the impact their communication has on others [2]. This knowledge enables them to identify and address their communication strengths and weaknesses, ultimately leading to improved communication skills[4].
In addition, self-awareness assists project managers in recognizing and adapting to the communication styles and preferences of team members and stakeholders[5]. By aligning their communication approach with the needs of others, they can foster more effective communication and stronger relationships within the team[6].
Furthermore, self-aware project managers are better equipped to identify potential miscommunications and misunderstandings early on[4]. By recognizing the signs of miscommunication, they can proactively address issues, clarify information, and ensure everyone is on the same page. This helps create a positive work environment where team members feel heard and understood[6].
Lastly, self-awareness enables project managers to acknowledge when emotions may be impacting communication[2]. By understanding their emotional state and its effects on their communication, they can manage their emotions better, resulting in more constructive and effective communication with others[7].
[edit] Improved Decision-Making
Self-aware project managers are more likely to recognize their own biases and limitations, which helps them approach decision-making in a more objective and impartial way[8]. By identifying when their personal beliefs or values may be influencing their decision-making, they can take steps to mitigate these biases.
Moreover, self-awareness can help project managers understand their decision-making style and preferences, allowing them to select processes and tools that align with their strengths. This leads to more confident and effective decision-making[9].
Self-awareness also allows project managers to understand the impact of their decisions on others[10]. By recognizing potential consequences, they can make more informed and thoughtful choices that consider the needs and perspectives of all stakeholders.
Additionally, self-awareness helps project managers recognize when they need to seek input or advice from others. Understanding their own limitations and blind spots enables them to engage in more inclusive and collaborative decision-making processes that involve input from all stakeholders[10].
[edit] Increased Productivity
Self-aware project managers can identify their strengths, weaknesses, work style, and preferences, which enables them to work more efficiently and effectively, ultimately leading to increased productivity[11].
For example, a self-aware project manager may recognize that they are most productive in the morning and schedule their most important tasks during that time. They may also acknowledge that they are not as effective at certain tasks and delegate those to team members better suited for them[11].
Self-awareness also helps project managers prioritize tasks and focus on the most important ones[12]. By understanding their goals and objectives, as well as those of the project, they can make better use of their time and resources, which further contributes to increased productivity[12].
[edit] Emotional Intelligence
Emotional intelligence involves recognizing and managing one's emotions and the emotions of others[11]. Self-aware project managers can better understand their emotions and how they impact decision-making and interactions with others[2].
By recognizing their emotional state, project managers can make more conscious decisions about how to respond to situations rather than reacting impulsively[2]. This helps them better manage their emotions and communicate more effectively with team members and stakeholders.
Moreover, self-awareness enables project managers to recognize the emotions of others and respond empathetically and supportively[11]. This helps build stronger relationships with team members and stakeholders, promoting a more positive and collaborative team dynamic.
Self-awareness also allows project managers to identify areas for improvement in emotional intelligence skills, such as active listening, empathy, and conflict resolution[2]. By acknowledging these areas of weakness, project managers can develop and strengthen these skills, leading to more effective communication and better relationships with team members and stakeholders.
[edit] Better stress management
Self-awareness contributes to improved stress management for project managers[13]. By recognizing their own triggers and signs of stress, they can take steps to address them before they become overwhelming. Self-awareness also enables project managers to identify and mitigate sources of stress within their projects or teams[14].
Promoting self-care, self-aware project managers are more likely to take breaks, engage in relaxing activities, or seek support from others[13]. This leads to reduced stress levels and an increased ability to handle their role's demands. Additionally, self-awareness assists managers in effectively managing time and workload by prioritizing tasks and delegating responsibilities based on their strengths and limitations[15].
Moreover, self-awareness helps project managers develop coping mechanisms and stress management strategies, enabling them to handle stress more effectively when it arises[14].
[edit] Better Relationships
Project managers with self-awareness can build better relationships with team members, stakeholders, and other project stakeholders[2]. By understanding their own strengths, weaknesses, and communication style, they can adapt their approach to different team members' needs and preferences, fostering trust and improved communication[14].
Self-awareness also helps project managers recognize when emotions may be affecting their interactions with others[2]. By managing these emotions, they can prevent conflicts and misunderstandings, leading to better collaboration, increased trust, and improved project outcomes[15].
[edit] Improved problem-solving
Self-aware project managers exhibit enhanced problem-solving skills, as they can identify and address the root causes of problems[15]. By understanding their thinking processes and decision-making style, they can recognize and address biases or limitations in problem-solving, leading to more effective solutions[14].
Self-awareness also enables project managers to anticipate potential problems and risks and identify areas where they may need additional support or resources[2]. This proactive approach reduces the likelihood of problems and increases the chances of a successful project outcome.
Furthermore, self-aware project managers are more likely to seek help or advice from colleagues or external experts, fostering a collaborative approach to problem-solving and a stronger team dynamic[13].
[edit] Greater Overall Success
Self-awareness in project management results in greater overall success[16]. Self-aware project managers can manage themselves and their teams more effectively, leading to better project outcomes. They are more likely to have a clear understanding of project goals and objectives, and can make better decisions regarding resource allocation[2].
By identifying potential roadblocks or challenges, self-aware project managers proactively address them before they become major issues, keeping the project on track and preventing delays or setbacks[14]. Additionally, self-awareness helps project managers stay focused and motivated, even in the face of challenges, inspiring their team members to do the same[13].
[edit] How to Cultivate Self-Awareness
Cultivating self-awareness in project management requires a willingness to reflect on your own behavior, seek feedback from others, and engage in ongoing learning and development[14]. By taking a proactive approach to self-awareness, you can become a more effective and successful project manager. Additionally, cultivating self-awareness can also improve your ability to adapt to changing project circumstances and manage conflict within your team[13]. By being more attuned to your own emotions and reactions, you can respond more effectively to challenges as they arise and make more informed decisions about how to move forward. Ultimately, cultivating self-awareness is a critical component of effective project management that can benefit both you and your team[2].
[edit] Practice Mindfulness
Mindfulness is the practice of being present and fully engaged in the current moment, without judgment or distraction[17]. It involves paying attention to your thoughts, feelings, and physical sensations and being aware of the environment around you. There are several ways to practice mindfulness, some of these ways are mindful breathing, mindful listening, mindful decision-making and mindful movement[18].
In the context of project management, practising mindfulness can be a helpful tool for staying focused, reducing stress, and making more informed decisions[19]. By being fully present and engaged in the current moment, you can more effectively assess the situation at hand and make decisions that align with your project goals.
[edit] Reflect on Past Experiences
By taking the time to reflect on your past successes and failures, you can gain valuable insights into your own behavior and decision-making process, and use these insights to improve your performance in the future[14][13]. Here are four steps to follow:
- Identify key events:
Start by identifying the key events in your project management experience. These could include successful projects,
challenging situations, and difficult conversations with team members or stakeholders[20].
- Analyze the events:
Once you've identified key events, take some time to analyze them. What were the factors that contributed to the success
or failure of the project? What could you have done differently? What did you learn from the experience?[21]
- Consider your emotions:
In addition to analyzing the events themselves, it's also important to consider your emotional reactions to them. How did you
feel during the project? Did your emotions impact your decision-making process? How can you manage your emotions more effectively in the future?[2]
- Use your insight:
Finally, use your insights from your reflection to improve your future performance. Make a plan for how you will incorporate
what you've learned into your approach to project management[22].
Reflecting on past experiences can be a valuable tool for cultivating self-awareness. By analyzing key events, considering your emotions, and using your insights to inform future decision-making, you can become a more effective and successful project manager[14][13].
[edit] Seek Feedback
Seeking feedback is one key aspect of cultivating self-awareness. Project managers can gain valuable insights into their own behavior, performance, and areas for improvement by actively seeking feedback from others[23]. When seeking feedback, it's important to be specific about the areas you want feedback on and to ask open-ended questions that encourage people to share their thoughts and opinions[20]. It's also important to be open and receptive to feedback, even if it's negative or critical, and to follow up with the person who provided it to show your appreciation and let them know how you plan to use their feedback to improve your performance[23]. To get a well-rounded perspective on your performance, it's important to seek feedback from multiple sources, including team members, stakeholders, and external partners[20]. By incorporating feedback into your approach to project management, you can gain valuable insights into your own behavior and use these insights to become a more effective and successful project manager[14][13].
[edit] Take Personality Assessments
Personality assessments can therefore be a useful tool for project managers seeking to cultivate self-awareness. By using reputable assessments, understanding their limitations, and using the results to inform development, project managers can gain valuable insights into their own personalities and use these insights to become more effective and successful.
Personality assessments are one way for project managers to gain self-awareness[24]. These assessments measure various aspects of your personality, such as your preferences, tendencies, and strengths and weaknesses. By gaining a better understanding of your own personality, you can develop a clearer sense of how your behavior impacts your work as a project manager[24].
It is important to keep in mind that not all personality assessments are created equal, and it is essential to choose a reputable assessment that has been scientifically validated[24]. Although personality assessments can provide valuable insights into your personality, they have limitations and cannot provide a complete picture of your personality[24].
Project managers should use the results of personality assessments to gain a deeper understanding of their tendencies, strengths, and weaknesses[24]. By understanding your personality, you can identify areas for improvement and use this information to develop your skills as a project manager[24].
In addition to individual assessments, team assessments can also be useful[25]. Team members can better understand each other's personalities and working styles, leading to improved communication and collaboration within the team[25].
Personality assessments can therefore be a useful tool for project managers seeking to cultivate self-awareness[24]. By using reputable assessments, understanding their limitations, and using the results to inform development, project managers can gain valuable insights into their own personalities and use these insights to become more effective and successful[24].
[edit] Practice Active Listening
Active listening involves focusing on the speaker and seeking to understand their message without interruption or distraction[26]. This means setting aside preconceived ideas or assumptions and engaging with the speaker's message with an open mind. Active listening requires a genuine desire to understand the speaker's perspective, rather than simply waiting for your turn to speak.
To practice active listening, project managers should begin by creating a supportive environment that encourages open and honest communication[26]. This means actively engaging with the speaker, making eye contact, and responding to their comments. Project managers should also avoid multitasking or getting distracted during the conversation, as this can lead to miscommunication and misunderstandings.
Another aspect of active listening is asking thoughtful questions. By asking questions, project managers can demonstrate their interest in the speaker's message and gain a deeper understanding of their perspective[26]. Open-ended questions, such as "Can you tell me more about that?" or "What do you think are the root causes of the issue?" can help to foster deeper conversation and understanding.
Active listening can also help project managers to identify their own biases and assumptions. By listening actively, project managers can gain new perspectives and challenge their own preconceived ideas. This can help to cultivate a more open-minded and flexible approach to problem-solving[26].
Active listening is therefore a valuable tool for project managers seeking to develop self-awareness. By creating a supportive environment, asking thoughtful questions, and challenging their own biases, project managers can enhance their ability to understand and connect with others, ultimately improving their effectiveness as project leaders[26].
[edit] Limitations
While self-awareness offers numerous benefits in project management, it is essential to acknowledge its limitations. Some potential limitations of self-awareness include:
- Overemphasis on introspection: Focusing excessively on one's thoughts and emotions may lead to self-absorption or overthinking, which can negatively impact decision-making and productivity [27]. Maintaining a balance between self-awareness and action is crucial to effective project management.
- Inaccuracy of self-assessment: Research suggests that people's self-assessments can be biased, and individuals may overestimate their abilities and performance [28]. This may limit the accuracy of self-awareness and the effectiveness of self-improvement efforts.
- Resistance to feedback: Although self-aware individuals may actively seek feedback, they may still exhibit defensive reactions to negative or critical feedback [29]. This resistance can hinder the development of self-awareness and limit its benefits.
- Overreliance on personality assessments: While personality assessments can provide valuable insights, they are not a complete representation of an individual's personality [24]. Overreliance on these assessments may lead to a limited understanding of one's strengths and weaknesses, reducing the effectiveness of self-awareness in project management.
- Cultural differences: The concept of self-awareness and its importance may vary across different cultures, which can influence the development and application of self-awareness in diverse teams [30]. Acknowledging and respecting cultural differences is crucial to fostering self-awareness and effective collaboration in multicultural project teams.
- Limited scope: Self-awareness focuses primarily on individual factors and may not account for external factors, such as organizational culture, leadership styles, or team dynamics [31]. A comprehensive approach to project management should consider both individual and contextual factors.
[edit] Conclusion
Self-awareness is a critical skill that can bring many benefits to individuals in both their personal and professional lives. By developing self-awareness, individuals can better understand their own thoughts, emotions, and behaviors, which can lead to improved decision-making, better relationships, and increased productivity. Strategies for developing self-awareness include mindfulness meditation, active listening, and seeking feedback from others. Overall, self-awareness is a valuable tool for individuals seeking to enhance their personal growth and professional success.
[edit] Annotated Bibliography
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
In this groundbreaking work, Daniel Goleman emphasizes the importance of emotional intelligence in determining personal and professional success. Goleman posits that self-awareness, empathy, and social skills are vital for effective leadership and interpersonal relationships. The book provides readers with practical strategies and guidelines for enhancing emotional intelligence in real-world situations while also exploring the role of self-awareness in personal and professional development. Goleman's work has significantly influenced the field of emotional intelligence, and its insights continue to shape how individuals and organizations approach leadership and employee development.
Hattie, J., & Timperley, H. (2007). The power of feedback. Review of Educational Research, 77(1), 81-112.
In their influential article, Hattie and Timperley examine the impact of feedback on learning and performance. Drawing from extensive research, the authors identify key elements of effective feedback, such as clarity, specificity, and timeliness, which contribute to self-awareness and self-regulation. The article offers valuable insights into the role of feedback in fostering self-awareness, supporting continuous improvement, and enhancing performance in both educational and professional settings.
Kabat-Zinn, J. (2013). Full catastrophe living: using the wisdom of your body and mind to face stress, pain, and illness.
Jon Kabat-Zinn's pioneering book introduces mindfulness as a powerful tool for coping with stress, pain, and illness. The author explains the principles and practices of mindfulness-based stress reduction (MBSR), a program that has been widely adopted in healthcare, education, and corporate settings. Full Catastrophe Living offers practical guidance on incorporating mindfulness into daily life, emphasizing its potential to foster self-awareness, emotional well-being, and resilience in the face of life's challenges.
London, M. (2003). Job feedback: Giving, seeking, and using feedback for performance improvement. Psychology Press.
In Job Feedback, Manuel London focuses on the importance of feedback in the workplace, providing strategies for giving, seeking, and using feedback effectively. London discusses the benefits of feedback for both individuals and organizations, including increased self-awareness, improved performance, and enhanced job satisfaction. This resource is relevant for understanding the role of feedback in cultivating self-awareness, promoting professional growth, and fostering a culture of continuous improvement within organizations.
Brown, S. W., & Isaacs, D. (2005). The World Cafe: Shaping Our Futures Through Conversations That Matter.
Is a guide to the World Cafe methodology, which is a conversational process aimed at generating meaningful dialogue and insight. The authors highlight the importance of conversation as a tool for creating change and offer practical guidance for hosting conversations in a variety of contexts, including community organizations, businesses, and governments. They emphasize the role of listening, collaboration, and shared understanding in creating an environment that supports open communication and positive change. By using the World Cafe methodology, project managers can foster a culture of active listening and constructive dialogue within their teams, ultimately leading to better communication, collaboration, and decision-making.
[edit] Bibliography
- ↑ Project Management Institute (2021). The standard for project management and a guide to the project management body of knowledge (PMBOK guide), 7th Edition (2021)
- ↑ 2.00 2.01 2.02 2.03 2.04 2.05 2.06 2.07 2.08 2.09 2.10 2.11 Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
- ↑ Kerzner, H. (2017). Project management: a systems approach to planning, scheduling, and controlling. Hoboken, NJ: John Wiley & Sons, Inc.
- ↑ 4.0 4.1 Riggio, R. E., & Reichard, R. J. (2008). The emotional and social intelligences of effective leadership: An emotional and social skill approach. Journal of Managerial Psychology, 23(2), 169-185.
- ↑ Dunning, D. (2007). Self-image motives and consumer behavior: How sacrosanct self-beliefs sway preferences in the marketplace. Journal of Consumer Psychology, 17(4), 237-249.
- ↑ 6.0 6.1 Mayer, J. D., Caruso, D. R., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion Review, 8(4), 290-300.
- ↑ Brackett, M. A., Rivers, S. E., Shiffman, S., Lerner, N., & Salovey, P. (2006). Relating emotional abilities to social functioning: A comparison of self-report and performance measures of emotional intelligence. Journal of Personality and Social Psychology, 91(4), 780–795.
- ↑ Dane, E., & Pratt, M. G. (2007). Exploring intuition and its role in managerial decision making. Academy of Management Review, 32(1), 33-54.
- ↑ Sadler-Smith, E., & Shefy, E. (2004). The intuitive executive: Understanding and applying 'gut feel' in decision-making. Academy of Management Perspectives, 18(4), 76-91.
- ↑ 10.0 10.1 Hoch, J. E., & Kozlowski, S. W. J. (2014). Leading virtual teams: Hierarchical leadership, structural supports, and shared team leadership. Journal of Applied Psychology, 99(3), 390-403.
- ↑ 11.0 11.1 11.2 11.3 Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Educational implications (pp. 3-31). New York: Basic Books.
- ↑ 12.0 12.1 Locke, E. A., & Latham, G. P. (2006). New directions in goal-setting theory. Current Directions in Psychological Science, 15(5), 265-268.
- ↑ 13.0 13.1 13.2 13.3 13.4 13.5 13.6 13.7 Bariso, J. (2018). EQ Applied: The Real-World Guide to Emotional Intelligence. Borough Hall.
- ↑ 14.0 14.1 14.2 14.3 14.4 14.5 14.6 14.7 14.8 Serrat, O. (2009). Understanding and Developing Emotional Intelligence. In Knowledge Solutions (pp. 329-339). Springer, Singapore.
- ↑ 15.0 15.1 15.2 Dulewicz, V., & Higgs, M. (2000). Emotional intelligence – a review and evaluation study. Journal of Managerial Psychology, 15(4), 341-372.
- ↑ Bradberry, T., & Greaves, J. (2009). Emotional Intelligence 2.0. TalentSmart.
- ↑ Kabat-Zinn, J. (2013). Full catastrophe living: using the wisdom of your body and mind to face stress, pain, and illness.
- ↑ Chaskalson, M. (2011). The mindful workplace: Developing resilient individuals and resonant organizations with MBSR.
- ↑ Langer, E. J. (2014). Mindfulness. Da Capo Lifelong Books.
- ↑ 20.0 20.1 20.2 Hattie, J., & Timperley, H. (2007). The power of feedback. Review of educational research, 77(1), 81-112.
- ↑ Schoemaker, P. J., Krupp, S., & Howland, S. (2013). Strategic leadership: The essential skills. Harvard Business Review, 91(1), 131-134.
- ↑ Zimmerman, B. J. (2000). Self-efficacy: An essential motive to learn. Contemporary educational psychology, 25(1), 82-91.
- ↑ 23.0 23.1 London, M. (2003). Job feedback: Giving, seeking, and using feedback for performance improvement. Psychology Press.
- ↑ 24.0 24.1 24.2 24.3 24.4 24.5 24.6 24.7 24.8 Furnham, A. (2008). Personality and Intelligence at Work: Exploring and Explaining Individual Differences at Work.
- ↑ 25.0 25.1 Salas, E., Sims, D. E., & Burke, C. S. (2005). Is there a “big five” in teamwork? Small Group Research, 36(5), 555-599.
- ↑ 26.0 26.1 26.2 26.3 26.4 Brown, S. W., & Isaacs, D. (2005). The World Cafe: Shaping Our Futures Through Conversations That Matter.
- ↑ Grant, A. M. (2007). Relational job design and the motivation to make a prosocial difference. Academy of Management Review, 32(2), 393-417.
- ↑ Dunning, D., Heath, C., & Suls, J. M. (2004). Flawed self-assessment: Implications for health, education, and the workplace. Psychological Science in the Public Interest, 5(3), 69-106.
- ↑ Stone, D., & Heen, S. (2014). Thanks for the feedback: The science and art of receiving feedback well. Penguin Books.
- ↑ Triandis, H. C. (2001). Individualism-collectivism and personality. Journal of Personality, 69(6), 907-924.
- ↑ Ancona, D. G., & Caldwell, D. F. (1992). Demography and design: Predictors of new product team performance. Organization Science, 3(3), 321-341.