Servant Leadership
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===Compassionate Collaborator=== | ===Compassionate Collaborator=== | ||
+ | A compassionate collaborator strengthens relationships, supports diversity, and creates a sense of belonging. He expresses appreciation, builds teams and communities, and negotiates conflict. | ||
+ | =====Expressing appreciation===== | ||
+ | =====Building teams and communities===== | ||
+ | =====Negotiating conflict===== | ||
-- | -- | ||
===Has Foresight=== | ===Has Foresight=== | ||
+ | One who has foresight imagines possibilities, anticipates the future, and proceeds with clarity of purpose. He is visionary and he displays creativity and takes courageous and decisive action. | ||
+ | =====Being visionary===== | ||
+ | =====Displaying creativity===== | ||
+ | =====Taking courageous and decisive action===== | ||
-- | -- | ||
− | === | + | ===Systems Thinker=== |
+ | A systems thinker is onewho thinks and acts strategically, leads change effectively, and balances the whole with the sum of its parts. He is comfortable with complexity, demonstrates adaptability, and considers the "greater good". | ||
+ | =====Being comfortable with complexity===== | ||
+ | =====Demonstrating adaptability===== | ||
+ | =====Considering the "greater good"===== | ||
-- | -- | ||
===Leads with Moral Authority=== | ===Leads with Moral Authority=== | ||
+ | One who leads with moral authority is worthy of respect, inspires trust and confidence, and establishes quality standars for performance. He accepts and delegates responsibility, shares power and control, and creates a culture of accountability. | ||
-- | -- | ||
Revision as of 18:36, 19 September 2017
Projects are made by people and for people. Yet, most projects have failed right here, especially since it was not until lately that people became truly recognized and incorporated in project management. It has been a mistake to think that people leave their personalities at home when going to work. So attracting, engaging and integrating people with their own interests, feelings, ideas, and competencies is not optional but required in project, program, and portfolio management. Especially since the complexity and uncertainty certainly bring about emotions in people. This necessitates a form of leadership that is suited to this environment, and servant leadership is one such form, where the people really are the centre of attention with the executive being a true leader rather than a boss. C.f. James W. Sipe and Don M. Frick in their book "Seven Pillars of Servant Leadership", servant leadership is attained by implementing seven things:
1. Being a person of character
2. Putting people first
3. Being a skilled communicator
4. Being a compassionate collaborator
5. Having foresight
6. Being a Systems Thinker
7. Having moral authority
Contents |
The theory
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Person of Character
A person of character is one who makes insightful, ethical, and principle-centered decisions. He maintains integrity, demonstrates humility and serves a higher purpose.
Maintaining integrity
Demonstrating humility
Serving a higher purpose
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Puts People First
One who puts people first helps others meet their highest priority development needs. He displays a servant's heart, is mentor-minded, and shows care and concern.
Displaying a servant's heart
Being mentor-minded
Showing care and concern
--
Skilled communicator
A skilled communicator is one who listens earnestly and speaks effectively. He demonstrates empathy, invites feedback and communicates persuasively.
Demonstrating empathy
Inviting feedback
Communicating persuasively
--
Compassionate Collaborator
A compassionate collaborator strengthens relationships, supports diversity, and creates a sense of belonging. He expresses appreciation, builds teams and communities, and negotiates conflict.
Expressing appreciation
Building teams and communities
Negotiating conflict
--
Has Foresight
One who has foresight imagines possibilities, anticipates the future, and proceeds with clarity of purpose. He is visionary and he displays creativity and takes courageous and decisive action.
Being visionary
Displaying creativity
Taking courageous and decisive action
--
Systems Thinker
A systems thinker is onewho thinks and acts strategically, leads change effectively, and balances the whole with the sum of its parts. He is comfortable with complexity, demonstrates adaptability, and considers the "greater good".
Being comfortable with complexity
Demonstrating adaptability
Considering the "greater good"
--
Leads with Moral Authority
One who leads with moral authority is worthy of respect, inspires trust and confidence, and establishes quality standars for performance. He accepts and delegates responsibility, shares power and control, and creates a culture of accountability. --
Application
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Limitations
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Annotated bibliography
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