Quality Management Systems

Abstract

Quality management systems (QMS) is a framework that helps companies of all sizes to improve their quality of products and services. QMS includes all aspects of a company and via collection of data such as internal performance indicators, training of employees, nonconformities and their root curse, well-argued management decisions based on these data can be made insuring a gradually increase of the quality. It focuses on create a closed loop in the organisation known as the Plan Do Check Act (PDCA) cycle, which is the basis for this gradually improvement of quality. The article will explain how a QMS is structured and how projects within an organisation with a certified QMS is performed. It will further more be discuss if the value produced from a product increases when performed within the framework of a QMS. DS/EN ISO 9001 outlays Plan Do Check Act (PDCA) as an eventual part of the QMS and by this reason ways of incorporating the PDCA in a project will be suggested. Further more it will be discussed why many organisations, regardless of its size, doing project could benefit from implementing a QMS system fitting their organisation. General principles of risk-based thinking will be explained and why it is especially important to include in a company’s Quality Management System and project management. Arguing that more organisations should implement a QMS in order to know their current level of quality throughout the organisation, projects and knowing their progress from investments and initiatives.

Quality Management Systems

A Quality Management System purpose is.... (genereal explanation of the purpose and function of a QMS, with references to 9000, 9001 and other guidance documents). - Systematical aproceh to gradually and continual increase the quality of products, processes or services in a organisation. - List all the aspects of a QMS with a short description -

- Ask the question in this section or the abstract: But how should a PM navigate in a QMS and what should the PM in particular be aware of? Why and how would the QMS come to the PM's advantage?

Plan Do Check Act

- insert homemade PDCA "wheel" - Explain the PDCA -

Project Management

General principles

Project Management within a QMS

- What is difference of performing a project without a QMS from without - What to encounter as PM - SOP's

Value creating

- How a QMS captures value from the project and enables and ensures that the lessons learn will be accessible and reused. - Use of best practice -

Discussion

- Pros and Cons

Conclusion

[https://webshop.ds.dk/da-dk/standard/03-120-10-kvalitetsstyring/ds-en-iso-90012015 DS/EN ISO 9001