Stakeholder Management Strategies

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=Abstract=
 
=Abstract=
Stakeholder Management is a substantial practice that needs to be focused on throughout the life cycle of the project. A successful collaboration between an organization and its stakeholders is based on working together to achieve common objectives. A typical definition to describe a stakeholder is a person, group, or organization that has interests in, or can affect, be affected by, or perceive itself to be impacted by, any outcome of the project (ISO2100). A significant distinction between Shareholder and Stakeholder is, Shareholder legally owns a share of stocks in the public or private corporation on the other hand Shareholder is who have a stake in the project. Stakeholders are involved in the project's progress and may have a positive or negative impact on the project inside or outside the organization where many individuals engage in a good implementation of a project from the outset. Designing a strategy for managing stakeholders is a three-step process. Identifying them is the primary step. The second step is an assessment where we classify and prioritize them based on parameters for prioritization, such as power, interest, or influence (PMBOK). Eventually, the last step is to develop a strategy to manage them.  
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'''Stakeholder Management''' is a substantial practice that needs to be focused on throughout the life cycle of the project. A successful collaboration between an organization and its stakeholders is based on working together to achieve common objectives. (PMBOK). Stakeholder management is a significant step towards the project's success, in terms of Project, Program, and Portfolio management. In practice, various frameworks have been built for efficient and effective stakeholder management in a project. It aims to identify all the relevant stakeholders, in order to categorize and prioritize them based on their importance, impact, and power using alternative mapping tools, to profile stakeholders, and prepare for their participation, and to achieve the stakeholder management processes.
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The significant sight in project success is effective communications between all stakeholders, where structured communication is adhesive that holds everything together. Effective communication can be served as a great technique to structure and manage the stakeholder at multiple levels. Besides, the Communications Strategy sets the groundwork for the potential progress of the combined organization. Communication and stakeholder interaction processes and strategies are often characterized as 'fragile,' dealing with various stakeholders, and designing suitable knowledge sharing messages is difficult because of unforeseeable project actions and uncertainty, and it is difficult to establish reliable means to evaluate progress or even success in engaging stakeholders effectively (Kirti Rajhans). A slice of stakeholder management is also to have an effective communication plan.
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This article offers a critical viewpoint of the existing Stakeholder management strategies, intending to fulfill the void in the literature. The focus of this article is to shed light on key challenges and uncertainties in stakeholder management, by leveraging Social Network Theory an effective methodology with a framework to use communications as an efficient tool for managing successful stakeholder connection at all levels.
  
This article offers an outline of developing Stakeholder Management strategies, where it focuses on showcasing identification, assessment, and management of stakeholders in a project. These strategies are defined by the demonstration of tools such as the Direction method, Salience Model, Interest & Influence matrix. Besides, this article also sheds light on uncertainties while managing stakeholders.
 
  
 
By Shubham Ingole
 
By Shubham Ingole
  
= Introduction =
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= Challenges in Stakeholder Management =
= Identification of Stakeholders =
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== Uncertainty in Stakeholder Management ==
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= Introduction to Stakeholder Management =
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== Identifying Stakeholders ==
 
=== Internal Stakeholder ===
 
=== Internal Stakeholder ===
 
=== External Stakeholder ===
 
=== External Stakeholder ===
= Stakeholder Assessment =
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== Stakeholder Analysis ==
=== Categorising stakeholders ===
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=== Influence vs interest grid ===
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=== Directions of influence ===
 
==== Salience Model ====
 
==== Salience Model ====
=== Interest / Influence Matrix ===
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= Stakeholders Engagement =
= Managing stakeholders =
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== Social Network Theory ==
= Uncertainty in Stakeholder Management =
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=== Two-step flow of communication hypothesis ===
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=== The theory of weak ties ===
 
= Conclusion =
 
= Conclusion =
 
= Annotated Bibliography =
 
= Annotated Bibliography =

Revision as of 23:23, 21 February 2021

Contents

Abstract

Stakeholder Management is a substantial practice that needs to be focused on throughout the life cycle of the project. A successful collaboration between an organization and its stakeholders is based on working together to achieve common objectives. (PMBOK). Stakeholder management is a significant step towards the project's success, in terms of Project, Program, and Portfolio management. In practice, various frameworks have been built for efficient and effective stakeholder management in a project. It aims to identify all the relevant stakeholders, in order to categorize and prioritize them based on their importance, impact, and power using alternative mapping tools, to profile stakeholders, and prepare for their participation, and to achieve the stakeholder management processes.

The significant sight in project success is effective communications between all stakeholders, where structured communication is adhesive that holds everything together. Effective communication can be served as a great technique to structure and manage the stakeholder at multiple levels. Besides, the Communications Strategy sets the groundwork for the potential progress of the combined organization. Communication and stakeholder interaction processes and strategies are often characterized as 'fragile,' dealing with various stakeholders, and designing suitable knowledge sharing messages is difficult because of unforeseeable project actions and uncertainty, and it is difficult to establish reliable means to evaluate progress or even success in engaging stakeholders effectively (Kirti Rajhans). A slice of stakeholder management is also to have an effective communication plan. This article offers a critical viewpoint of the existing Stakeholder management strategies, intending to fulfill the void in the literature. The focus of this article is to shed light on key challenges and uncertainties in stakeholder management, by leveraging Social Network Theory an effective methodology with a framework to use communications as an efficient tool for managing successful stakeholder connection at all levels.


By Shubham Ingole

Challenges in Stakeholder Management

Uncertainty in Stakeholder Management

Introduction to Stakeholder Management

Identifying Stakeholders

Internal Stakeholder

External Stakeholder

Stakeholder Analysis

Influence vs interest grid

Directions of influence

Salience Model

Stakeholders Engagement

Social Network Theory

Two-step flow of communication hypothesis

The theory of weak ties

Conclusion

Annotated Bibliography

Reference

1. ISO 21500, Guidance on Project Management. 2. PMBOK(Project Management Body of Knowledge) Guide – 5th Edition (2017). 3. Freeman, R. Edward, and McVea, John, A Stakeholder Approach to Strategic Management (2001). Available at SSRN: [1] or [2] 4. [3] Strategies for Dealing With Difficult Stakeholders, By Ian Haynes, September 25, 2020

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