Wheel of change
Contents |
Abstract
Project management is not just about having the competencies to manage processes. It is also about having the competencies to manage the people being part of a project. Focusing on people and human behavior in project management, whether it is a team or an organization, is seen as important as planning the process to succeed with a project. [1]
According to Marshall Goldsmith, coach, and member of the 50 Thinkers Hall of Fame, an essential part of managing people to get them to deliver the best, is by providing them with feedback - with so-called “feedforward”, focusing on changing the future behavior instead of focusing on the past. [2]
To help with this, Marshall Goldsmith has created a tool designed to help change future behavior, referred to as “The wheel of Change”. It is a two-dimensional wheel consisting of pre-dominant axes: “change or keep” and “positive or negative”. The other dimension divides the wheel into even four additional quadrants: creating, eliminating, accepting, preserving. These quadrants help identify and plan future behavior changes to reach the desired state.
This article gives a brief insight into human behavior, as this plays an essential part in managing teams, just as processes. Further, the article will provide an overview of the general characteristics of the Wheel of Change and how managers can use it in project, program, and portfolio management. Finally, the article will include a reflection on the use of The Wheel of Change as a tool for managing people and behavior in projects by focusing on the actual usage compared to other tools.
Human Behavior
- What is human behavior
- Why is it important to reflect on
The wheel of Change
Overall description
- How to understand the tool as a two-dimensioned wheel
- Using the tool for planning behavior changes
- negative/positive
- Change/Keep
Creating
- Definition
Eliminating
- Definition
Accepting
- Definition
Preserving
- Definition
Applying the Wheel of Change in management
- How it can be applied
- Different use
Reflections
- Reflections of possible limitations
- Using the tool when managing people in projects
Conclusion
- Conclusion
Annotated bibliography
- Goldsmith, M., & Reiter, M. (2015). Triggers: Creating behavior that lasts-- becoming the person you want to be.
This book is about what Triggers the human being, how it affects human behaviors, and which tools can help change our behavior to become a better version of ourselves.
- Goldsmith, M. (2015) :Try Feedforward Instead of Feedback: An article
About feedback and how to use it in the best way https://cphrbc.ca/wp-content/uploads/2013/05/MGoldsmith-article-1.pdf
References
- ↑ https://www.apm.org.uk/blog/people-and-behaviours-in-project-management/
- ↑ Goldsmith, M. (2015) :Try Feedforward Instead of Feedback: An article About feedback and how to use it in the best way https://cphrbc.ca/wp-content/uploads/2013/05/MGoldsmith-article-1.pdf
https://positivepsychology.com/behavior-change/ https://www.businessballs.com/self-awareness/wheel-of-change/ https://www.pmi.org/learning/library/project-environment-eleven-project-conflicts-7348%20/ https://www.apm.org.uk/blog/people-and-behaviours-in-project-management/ https://methodsof.com/using-wheel-of-change/
