Managing “emails”
Developed by Daniel Rohrer Hansen- s173922
Abstract Email Management generally refers to the systems and methods an employee can implement to make become more efficient when it comes to handling the abundance of email received every day. Email management makes sure that the workday becomes more efficient.
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Background
The very first version of what we now know as email was invented in 1965 at Massachusetts Institute of Technology (MIT) This was a part of the university’s Compatible Time-Sharing System, which allowed users to share files and messages on a central disk (https://www.theguardian.com/technology/2016/mar/07/email-ray-tomlinson-history). Today about 333.2 billion emails are sent every day (https://earthweb.com/how-many-emails-are-sent-per-day/) and the average office worker receives about 121 emails and sends about 40 emails for business purposes everyday day (https://www.outlooktracker.com/news/how-many-emails-does-the-average-office-worker-receive/). In total it is estimated to exists about 5.59 billion active email accounts worldwide (https://www.outlooktracker.com/news/how-many-emails-does-the-average-office-worker-receive/). Even though many organizations worldwide are benefitting from using email to communicate, research shows that the abundance of mail also can be a course for stress among employees. Multiple studies carried out (https://profjackson.com/email-stress/) indicating that a majority of people have increased stress levels related to email stressors, such as email overload.
Importance of Email management
Both form a health perspective and a financial perspective it can be very important to understand email management. from outlooktracker it is estimated that people in workplaces on average 3.1 hours spend a day sending and hacking their emails alone(https://www.outlooktracker.com/news/office-workers-spend-a-shocking-20-weeks-per-year-on-their-emails/), as well as a 200-strong workforce on the UK minimum wage, is estimated to pay its staff £1.2m every year for reading and sending emails (https://www.outlooktracker.com/news/office-workers-spend-a-shocking-20-weeks-per-year-on-their-emails/). Studies also show that approximately 92% of employees have elevated blood pressure and heart rate when they are handling emails at work were constantly checking emails as well as having unread emails serve as a stress factor. (https://nordic-it.com/5-facts-email-often-cause-stress/). With better Email management work efficiency will increase as well as the overall mental health of workers. MGI’s estimates suggest that by fully implementing social technologies, companies have an opportunity to raise the productivity of interaction workers—high-skill knowledge workers, including managers and professionals—by 20 to 25 percent. (https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/the-social-economy)
