Assessment of stakeholders (analysis)
Developed by Carl Bygum Knudsen
Contents |
Abstract
The assessment of stakeholders is a crucial element of any project or business strategy. It involves identifying, analyzing, and evaluating the stakeholders’ interests, potential, and influence to determine the best way to manage and interact with them. Stakeholder assessment, in essence, is the categorization and classification of stakeholders in a way that clarifies how each individual stakeholder should be managed.
This wiki article provides a comprehensive overview of the assessment of stakeholders, including a discussion of the key steps involved, some of the tools and techniques used, and the best practices. The article initially explains and discusses the importance of stakeholder assessment in project management.
The critical steps of the assessment process will be discussed followed by the different tools and techniques used to assess stakeholders at each step. The article includes tools such as stakeholder analysis, surveys, interviews, brainstorming and data collection. The wiki article will touch upon these subjects but focus more on the tools that allow for the assessment of stakeholders such as stakeholder mapping and power-interest grid.
Finally, the wiki article will outline some of the potential challenges and risks associated with stakeholder assessment. These include the potential for conflict of interest, unequal access to resources, and difficulty in managing stakeholders with differing interests. In general, this article provides a comprehensive overview for project managers to understand and implement of the assessment of stakeholders and the key steps, tools, and best practices involved.
Assessment Process
Introduction
Stakeholder assessment is a part of the larger and more complex task of stakeholder management. It is the initial process in stakeholder management of providing a clear understanding of stakeholders' interests and expectations, while stakeholder management is the ongoing process of engaging and satisfying the expectations of stakeholders. To gain a thorough understanding of stakeholder assessment, it is convenient to briefly explain the steps of stakeholder management, before diving further into the assessment of stakeholders.
Brainstorm, identify and document stakeholders
Categorize and analyze their interests and potential
Evaluate stakeholder influence and prioritize
Plan, implement, and communicate
Tools and Techniques
Stakeholder Mapping
Power-Interest Grid
Other tools; Stakeholder Analysis, survey, interviews, brainstorming, data collection
Best Practices
Company examples on stakeholder assessment, stakeholder management and power dynamics
Challenges and Risks
Conflict of Interest
Unequal Access to Resources
Difficulty Managing Diverse Interests
Conclusion
Bibliography
References (In progress - may be subject to change)
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