Project Performance Management Scorecard

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The Balanced scorecard is a organisation efficiency tool develop by Robert Kaplan and David Norton. It use four key points:

  • Financial
  • Customer
  • Internal Business
  • Learning and Growth

The main point of using these 4 points is to show companies, they need to measure different elements to get a complete measurement of the efficiency. It will also help the company avoid a to short sighted perspective. The idea of developing the tool came from that according to Robert Kaplan and David Norton it is impossible to measure efficiency with a narrow number of indicators. At the same time a company shouldn't have a large number and complex indicators- it will lead to a lack of overview and giving a high possibility that the will not be used. In this article there will be looked at the Theory, the application as well as the limitation it still have.

Contents

Theory

Applications

Limitations

Annotated Bibliography

References

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