Project Performance Management Scorecard
The Balanced scorecard is a organisation efficiency tool develop by Robert Kaplan and David Norton. It use four key points:
- Financial
- Customer
- Internal Business
- Learning and Growth
The main point of using these 4 points is to show companies, they need to measure different elements to get a complete measurement of the efficiency. It will also help the company avoid a to short sighted perspective. The idea of developing the tool came from that according to Robert Kaplan and David Norton it is impossible to measure efficiency with a narrow number of indicators. At the same time a company shouldn't have a large number and complex indicators- it will lead to a lack of overview and giving a high possibility that the will not be used. In this article there will be looked at the Theory, the application as well as the limitation it still have.
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