Phekla

Phekla group!

- 5-10 tools (use from previous years or others)

- A short description

- How it can be used

- Limitations

- Link to the tool

Title 1

Portfolio Risk Management Process

Description

A portfolio risk management process is a process which a manager must work through to control the risk that may affect the portfolio. The outcome of this process is a solid strategy where risks are dealt with. The process is divided in 4 phases; identification, analysis, response and monitoring.

Management

In the first phase of the process, identification, all risk are identified. The risk that are identified will in the second phase be analysed and prioritized in relation to the impact an probability of the risk. Response to the risk are now developed where responsibility are defined so risk owners know how to handle the risks. In the last phase of the process the risks are monitored with the elements that are defined in "The Standard for Portfolio Management". Furthermore the monitoring and controlling manager should also develop responses to emerging risks and existing risks.

Limitations

As mentioned Portfolio Risk Management Process is a process to identify risks, analyse risks, develop responses and monitor the risks. These processes have limitations, e.g it is assumed that no "new" risk will occur. This defines that the world will act in the way we have seen before.

Link

http://wiki.doing-projects.org/index.php/Portfolio_Risk_Management_Process

Title 2

Managing successful programs (MSP)

Description

Managing successful programs is a key tool to secure a beneficial outcome of their business success. Today, organizations are facing constant changes in order to maintain with the fast-growing markets and compete with other companies, MSP has become more and more important. The goal of management is to maximize the benefits, while minimize costs and the need of effort by combining and coordinate all involved projects. To handle program management and tackle changes, MSP is a detailed framework where governance can be improved by organize planning and define common goals to achieve success.

The concept of MSP is to provide a method which manage programs in an efficient and structured appearance, so organizations can be more effective and contribute better services. The main idea about MSP is to divide the program into various smaller projects that are simpler to manage. MSP is based on three main elements:

• The Foundations: principles, vision, blueprint & benefits.
• People: organization, roles, leadership & stakeholder engagement.
• Structure: transformational flow, themes, blueprint, tranches.

Management

MSP is a successful tool for managing because of the flexibility, where different situations can be adaptive into the same framework with a structured program management methodology.

How it can be used:

• Set a goal for each project
• Identify the problem
• Define the problem
• Managing the tranches
  • Delivering of capability
  • Realizing the benefits
• Closing a program

Limitations

One of the limitations of MSP is the required workload and planning, since the tool has a explicit and complex protocol. This tool can be adapted for all types of programs; however, it is most suitable for smaller programs with fewer projects and less reasonable transformations required. Investment into a program can require high-level management, important founding and broad change within the organization. This can lead to challenges and difficulties during the program, especially if the program varies for a longer period. It can then be hard to motivate the employees and complications of staying on the right path can occur.

Link

http://wiki.doing-projects.org/index.php/Managing_Successful_Programmes_(MSP)

Title 3

Benefits Realisation Management (BRM)

Description

The Benefits Realisation Management (BRM) is a collective set of processes and practices that defines and measures the value that a project, program or portfolio management bring into an organization. BRM constitutes a link between strategic planning and strategy execution since it translates the business strategy drivers into benefits. The benefits refer to the positive outcomes of a project, program or portfolio and they can be categorized in three main groups: i) economic benefits, ii) effectiveness benefits and iii) efficiency benefits. The generated benefits increase and add value to the organization or the stakeholders when they are aligned with the corporate objectives and they lead from the current situation of the organisation to the future desired one. Main purpose of the BRM is evaluating whether the achieved benefits are in accordance to the baselines and the expected outcomes, while decreasing the risks that are related to these benefits. The process of the benefits realization management consists of three phases:

• Identifying benefits: The determination of the desired outcomes based on the organization’s business plan and specification of the key performance indicators (KPIs) are the main parts of “Identifying benefits”. At this phase it is defined whether a project/program can produce the desired value and different tools are used in order to map the benefits. Information about the beneficiary, the time and the life span of the outcomes are analyzed in order to be identified that the considered benefits are in accordance with the initial business’ goals.

• Execute benefits: The monitoring of the benefits is the main process that occurs during the “Execute benefits” phase. The progress of the planned actions and the intermediate deliveries are repeatedly assessed during the project’s development providing useful feedback that enhances management and decreases the risk related to the final outcome. Moreover, since the project development is a dynamic process, new opportunities may arise or the initial business goals may change. Hence, it is useful to be reviewed whether the formerly identified outcomes are still relevant or whether additional benefits should be considered.

• Sustain benefits: In the last phase of the BRM the main goal is to be ensured that programs’ outcomes will continue to add value to the organization even after the end of the programs. It is important that the organizations are able to sustain benefits which contribute to the achievement of the strategic objectives. Therefore, through the benefits sustainment and the post-project evaluations it can be ensured the continued realization of the intended benefits.

Management

Projects and programs are driven by benefits, therefore the BRM can constitute crucial part of their success. Mapping the benefits that can be delivered by the organization’s projects and programs and define the relation they have with the corporate objectives provides a comprehensive overview of the cause and effects relationships between elements. The latter could facilitate effectively the management of the different processes during the projects’ lifetime and leads to the accomplishment of the projects’ goals. Through the monitoring of the intermediate benefits, the managers can continuously review the progress of the planned activities and keep projects on track. Moreover, it is important to be ensured that programs outcomes will continue to create value after the end of the programs. Hence, the performance of the benefits on a long-term basis could be measured through a benefits sustainment plan. Additionally, the evaluation on the final outcomes will be a valuable contribution to the assessment of the implemented processes and the derived conclusions could be used in order to increase the efficiency of the future planning.

Limitations

Although BRM is a powerful tool that has a strong influence over project success, there are limitations that may result to complicated and laborious processes. The interdependence of the benefits with internal and external elements is sometimes related to high uncertainty, which leads to complex and ambiguous evaluation of the outcomes. Moreover, the reliability of the benefits evaluation may decrease due to the constraints imposed by benefits which are unquantifiable. The discrepancy between the stakeholders’ visions might be another challenge for the BRM. The different impact that the benefits have on various stakeholders affects their interest on the project and respectively their engagement and their support. Hence, significant attention should be given on the different perspectives that the stakeholders might have on the considered benefits at the BRM.

Link

http://wiki.doing-projects.org/index.php/Benefits_Realisation_Management_(BRM)#cite_note-Fra-0

Title 4

Stakeholder management

Description

A stakeholder can be any group or person that has interest in or can be affected by a project. Stakeholder, both internal and external can influence decision-making processes, perceived outcomes and the successful delivery of projects. Therefore it is important for project managers to perform these steps, regarding stakeholders in some way or another: • Identify • Classify • Manage

Management

The three steps mentioned, identify, classify and manage will be detailed below. It is important to know that these steps can be performed in multiple ways, and that no one way is the best one. It is the job of the project manager to pick the right tool for the right job, given the constraints of the project, the affinity of the project manager and the requirements of the stakeholders in the specific case.

Identify

The first step in stakeholder management is identifying the key stakeholders. This can be done with simple brainstorming techniques or by using a structured approach like identifying stakeholders according to “direction”. Upward stakeholders being members of the larger organisation higher up in the hierarchy in which the project organisation is embedded. Downward stakeholders being members of the project team and project organisation. Outward stakeholders can be both internal and external. Internal being other members of the organisation at the same level, like simultaneous project teams. External stakeholders are everybody else, such as, customer groups, unions, partners, authorities etc. Key stakeholders not identified in the initial stakeholder identification process in the beginning of the project period may become visible later, and this can have dramatic effects on the outcome of the project if not managed properly. It is therefore crucial for the project team to be open to start managing unforeseen stakeholders at any point during the project period.

Classify

Since project organisation have limited resources it is therefore necessary to prioritise the management of stakeholders and analyse them in order to managing them accordingly. There are numerous ways to do this, and here a few of the methods will be summarized shortly.

Power/interest matrix

A classic method classifying stakeholders into 4 main categories: High Power / High Interest: Encourage and Influence. High Power / Low Interest: Keep satisfied Low Power / High Interest. Keep informed Low power / Low interest: Monitor

Other methods

Stakeholder salience model: Power, Legitimacy, Urgency Detailed: Dormant, Discretionary, Demanding, Dominant, Dangerous, Dependent.

It is important to note if any one of the mentioned classifications is useful in the given project, that there are a multitude of other approaches available and the point of utilising a tool for a project is to gain an advantage. If the advantage is not immediately visible, consider using another method, or use multiple to spend time wrapping your heads around the stakeholder environment in the given project.

Manage

After the stakeholders have been identified and classified, now comes for the practical phase: Manage. The key word when managing stakeholders are engagement, in the right amount, at the right time and in the right way. At least, the management of stakeholders should entail a communication plan detailing when to distribute what information, to whom and what information to retrieve at what point. One way to prioritise the amount of resources spend at managing each stakeholder could be to engage them in one of the following ways: Partnership: Stakeholders share responsibilities of the project with the project organisation Participation: Stakeholders are invited in decision processes, but the final decision is with the project organisation. Consultation: Stakeholders are asked about various things, but their input isn’t necessarily used. Push communication: Information is sent directly to stakeholders. Pull communication: Information is made available for stakehodlers.

Limitations

A full identification of all relevant stakeholders is never realistic, and the project team should have open ears towards incoming stakeholders. Even though stakeholders are managed carefully they may not deem the project itself to be good and could therefore try to block it no matter what. Stakeholder management take resources and the benefits may not seem worth the investment or the inputs from the stakeholders may be of low quality.

Link

http://wiki.doing-projects.org/index.php/Stakeholder_Management

Trello

Using Trello in project management can be helpful in the following way. ToDo, Doing, Done, Review. Inspired by Scrum OR Purpose, people, complexity and uncertainty.

ToDo

ToDo like this.

Doing

Doing like that.