Lag and Lead
Lag and lead indicators, are what is known as Key Perfomance Indicators (KPI). According to the british standard "Program Management: "Managing Successful Programmes“", a Key Performance Indicator (KPI), is a metric (either financial or non-financial) that is used to set and measure progress towards an organisational objective. [1]. A lead indicator, is an indicator which is forward looking. Meaning it attempts to show a future perfomance. These indicators can be difficult to determine, as they are prone to subjectivity and error, and can cause debate as to the validity of the lead indicators measured. [2].
In project, program and portfolio management, realising the potential of lag and lead indicators, can be a vital part of being a succesful PM.
Jacob Lützhøft Christensen s184113
Reference link: team, human behaviour, Stephen Covey
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References
Examples
- ↑ AXELOS and Office Cabinet, Managing Successful Programmes 2011 Edition, August, 2011
- ↑ Hudson, Organisational Change Management, November, 2014
- ↑ Hudson, Organisational Change Management, November, 2014
- ↑ [Kotter J.P. (1996) Leading Change, BOSTON, Harvard Business School Press]