Communication Theories in Project Management
Abstract
Communication theories in project management generally aim to understand the communication process and how it affects the project outcomes. They can provide project managers with a framework for thinking about communication and how to improve communication within the project team and with stakeholders.
These theories fall into two categories: Communication Models and Communication Impact Theories.
Communication models describe the process of communication and the components involved in the transmission of information.
Communication impact theories focus on how communication influences project outcomes, such as decision-making, conflict resolution and stakeholder engagement.
One of the key insights from these theories is that communication is a complex and dynamic process that can be influenced by several factors, such as the communication channel, the content of the message, the cultural context and the communication objectives. Project managers are able to use these theories to anticipate and address communication challenges and to develop effective communication strategies that support project success.
Ultimately, by applying communication theories to project management, project managers can improve the quality of their own communication and increase the chances of a successful project outcome.
Some of the most popular communication theories in project management include:
1. Shannon-Weaver Model of Communication
2. Linear Model of Communication
3. Transactional Model of Communication
4. Communication Network Theory
5. Cultural Theory of Communication
These communication theories each provide different perspectives on the communication process and can be beneficial to project teams in different situations. Understanding these theories and applying them in a practical way can help project managers to improve communication and achieve project results.
Application
Limitations
References
Rajkumar, S. (2010). Art of communication in project management. Paper presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute. URL:[1]
Pedro Andrade Rodríguez. (2017) Conceptual model of communication theories within project process. Universidad Tecnológica Empresarial de Guayaquil UTEG. URL:[2]
