Talk:Implementing KPIs

Feedback - Char

FORMAL ASPECTS

• Good critical approach
• Nice language
• Good and clear structure
• Code the references. this should be put in to the text, where you want the reference to be. In the section reference you write

and then all the reference will appear.

• The length is good. You cover the chosen subject.

CONTENT ASPECTS Introduction

• The introduction is very catchy

So, what does the literature say Comparable standards

• You could add a more history view on the KPI in order to create and understanding of he term. When where the term used first, develop etc.
• You could create a table with the different standards, their description, KIPs and diversity. This will create a overview of the different standards and make it easier for the reader to compare them.

Additional related material

• Look at CMMI (Capability Maturity Model Integration). This is a process that determines/viewer (by some kind of measurement) maturity of different processes and thereby show where there need to be improved

The setup How to define KPIs

• Very good discussion about the number of measurements.

Scorecards and Dashboards

• Add figure of the Scorecards and Dashboards
• Explain what parameters the two setups are containing in order to create overview and how they are using the information and data.
• You could expand your description about the differences between the scorecards and dashboards. The whole section is a bit short.

Discussion Strength and weaknesses

• Good discussion. You are covering many different perspectives.

Implementation advice

• The examples create a good overview and understanding.