The role of Emotional Intelligence in Project Management
From apppm
Contents |
Abstract
Emotional Intelligence (EI) is the capability to understand and manage not only your own emotions but also those of the people around you. [1] Further, emotions can be used as a source of energy, motivation, connection and influence and for this reason EI plays a crucial role in Project Management (PM), and more specifically for Project managers.
.This article primarily explains the importance of EI in project management and underlines the key areas involved in emotional intelligence for project managers
History
Importance of EI in PM
Characteristics of EI
References
- ↑ Casper, C. M. (2002). Using emotional intelligence to improve project performance. Paper presented at Project Management Institute Annual Seminars & Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.