Conflict management using the Myers-Briggs Type Indicator (MBTI)

Conducting projects in teams might tend to conflict in smaller or bigger range of different causes. From a study stating the importance of conflict management by Thomas K.W. and Schmidt W.H. at the University of California, Los Angeles , it is shown that managers spend around 20 percent of their time dealing with conflicts. Another part of the survey worth pointing out is the sources of conflict. The managers showed more interest in psychological factors such as misunderstanding (communication failure), personality clashes and value differences. This article will address the Myers-Briggs Type Indicator (MBTI), a four-factor model with a purpose to help indicate personal communication preferences by four letters. It is a useful tool when managing a project as the indicator helps to build communication patterns and ideally analyze and prevent sources of conflict within a team, .

To start, this article will introduce the theory behind the MBTI followed by a description of how to apply the tool. Section 3 will... Section 4 will discuss how the tool can be applied in a situation of project, program and portfolio management.

Introduction

In this section I will introduce the tool even more and try to scope it into project management. There will be a deeper theoretical explaining of how to use the tool as an backround for the next section: how to apply it

Application

This section will consist of a precise instruction on how to apply the tool

Outcomes of the tool

This section will discuss around the scientific results of the tools within project management. I will include some examples.

Discussion

There might be some limitations worth being noted and critically discussed. Examples will be included.