Risk management in project portfolios

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This article is an overview and summary of relevant body of knowledge concerning risk management in project portfolios. Project portfolio management (PPM) is the set of managerial activities that are required to manage a collection of projects and programs needed to achieve stratetic business objectives.[1] It has been widely accepted that Risk Management is an important part of Project Management. Project risk management enables an organisation to limit the negative impact of uncertain events and/or to reduce the probability of these negative events materialising, while simultaneously aiming to capture opportunities [2]. However, project risk management is only effective to a limited extent because it lacks a portfolio wide view. [3] The information available regarding risk management at portfolio level is fairly scarce. Methods like Monte Carlo Simulations can be used to create efficient frontier charts in order to best as possible choose risk/return balance within the portfolio. Numerical methods are however often associated only with risks (known unkowns) and not uncertanties (unknown unknowns).

Contents

Project Portfolio Uncertainty Dimensions

The uncertainties at the portfolio level can be found within three dimensions[4]: Uncertainty from organizational complexity, from environment, and from single projects.

The uncertainty from organizational complexity may stem from the system being used to manage the portfolio, the projects' relationships with the parent organization, interdependencies between projects, and other managerial features specific to the organization in question. The degree of the uncertainties based in complexity, is of course dependent on the degree to which autonomy is experienced and gained from the parent organization.[4] External uncertainties include a more complex business context in the assessment of uncertainty. The mindset is that, if broader project and business networks have an effect on single projects and their management, they will eventually impact project portfolios too. It has been shown that market and technology turbulence, and external dynamics are relevant in mediating or moderating the relationship between certain project portfolio management dimensions and project portfolio success.[4] The uncertainty derived from single projects are relevant for portfolios due to changes, deviations and unexpected events. The dependencies between projects mean that single projects might affect the entire portfolio of projects. In general it can be said that changes in single projects are reflected on changes in other projects and the portfolio as a whole.[4]

Note that uncertainties are not negative by nature, they might as well have positive effects. Uncertainties therefor include both threats and opportunities.


The below table contains findings related to and examples of the three different dimensions of uncertainty.

Sources of uncertainties and their effect in previous empirical studies[4]
Source Uncertainty from organizational complexity (1) Uncertainty from environment (2) Uncertainty from single projects (3)
Christiansen and Varnes (2008), Blichfeldt and Eskerod (2008), Loch (2000) Politics and negotiation affect project portfolio decision making
Engwall and Jerbrant (2003) Resourcing between projects (over-commitment and scheduling deficiencies)
Müller et al. (2008) Governance type moderates some relationships between portfolio control and success External dynamics moderate some relationships between portfolio control and success
Nobeoka and Cusumano (1995, 1997) Design and technology transfer from ongoing projects may speed up development in parallel and forthcoming projects
Olsson (2008) Projects may share similar risks Uncertainties in project environments may be relevant for the entire portfolio Single project-level risks may accumulate at the portfolio level
Perks (2007) Inter-functional integration has an impact on project portfolio management through project control and evaluation criteria
Petit (2012) Financial and resource uncertainties are unforeseen and affect the projects' ability to deliver results Technical and market uncertainties, norms and regulations are foreseen uncertainties that have an impact on project portfolio scope and structure
Petit and Hobbs (2010) Changes in processes, structures, budgets and strategy influence the portfolio New customers and markets, and changes in supplier/third-party contracts incluence the portfolio Uncertainty in project scope, problems with project performance, and needs for customization have effects on other projects
Teller et al. (2012) Project portfolio complexity strengthens the relationship between project portfolio management formalization and PPM quality
Voss and Kock (2013) Portfolio complexity strenghtens the relationship between relationship value for customer and portfolio success Technology turbulence strenghens the relationship between relationship value for customer and portfolio success
Zika-Viktorsson et el. (2006) Project personnel perceive project overload, due to lack of opportunities for recuperation, udadequate routines, scarce time resources and a large number of simultaneous projects

Project Portfolio Succes

Project portfolio succes is defined on six parameters: Average project success, average product success, strategic fit, portfolio balancing, preparing for the future and economic success.[3] Combined these parameters give portfolio managers a way to assess the overall succes of a specific project portfolio.

Parameters affecting the general project portfolio success
Average project success
Level of success regarding the iron triangle (cost, quality and time). Also includes the compliance with the fulfillment of the defined specifications of all projects in the portfolio
Average product succes
Level of success of all projects in the portfolio. This includes both market and commercial success.
Strategic fit
To which extent the projects in the portfolio reflects the corporate business.
Portfolio balancing
The equilibrium between high-risk and low-risk projects, long-term and short-term projects, and technologies and markets.
Preparing for the future
The ability to quickly react to changes in the environment and seize opportunities in the long term.
Economic success
Adresses the overall market succes and commercial success of an organization or business unit.

Correlations between Risk Management and Project Portfolio Success

With the above understanding of project portfolio success, it has been possible to examine correlations between the use of risk management and project portfolio success. Teller et al.[3] concludes the following points through their investigation of project portfolios:

  1. Formal project risk management is positively related to project portfolio success
  2. The integration of risk information into project portfolio management is positively related to project portfolio success
  3. The simultaneous use of a formal project risk management process and the integration of risk information into project portfolio management increase the positive effect on project portfolio success (positive interaction effect)
  4. The relationship between formal project risk management and project portfolio success is stronger in portfolios with an R&D focus
  5. The relationship between the integration of risk information into project portfolio management and project portfolio success becomes stronger as external turbulence increases
  6. The relationship between formal project risk management and project portfolio success becomes stronger with increasing portfolio dynamics

In general it is found that the interaction between risk management practices on different management levels is highly relevant for project portfolio success. It is important to note that without risk management at the project level, the information needed at the portfolio level is not available. If formal processes for risk management at the project level are in place, it is neccesary to ensure that risk information is integrated at the portfolio level, in order for the risk mangement to develop to its full potential. However, it is also important to realize that it is insufficient to consider only project risks in the context of project portfolios. Project dependencies, project synergies, and similar can create uncertainties which only resides within the portfolio.[3] The project portfolio success and the relationship with risk management is found to be very dependent on portfolio and environmental characteristics. High level of external turbulence, high level of portfolio dynamics (measurement of how often projects within the portfolio change), high technological uncertainty, high number of R&D projects in portfolio, etc. are all drivers for increased risk management at the portfolio level. In contrast however, these characteristics also call for a high degree of freedom and flexibility, in order to quickly and easily mitigate any threats or take advantage of opportunities. Any increase in formal risk management will lower the flexibility of projects and portfolio, but the advantages of risk management will most often justify the lowered flexibility that comes with formal processes.[3]

History

  1. Blichfeldt & Eskerod, 2008; Project Management Institute, 2008b
  2. Petit. ”Project portfolios in dynamic environments: Organizing for uncertainty.” International Journal of Project Management, 539-553 (2012)
  3. 3.0 3.1 3.2 3.3 3.4 Teller, Kock & Gemünden. "Risk Management in Project Portfolios Is More Than Managing Project Risks: A Contingency Perspective on Risk Management". Project Management Journal, 67-80 (2014)
  4. 4.0 4.1 4.2 4.3 4.4 Matinsuo, Korhonen & Laine. "Identifying, framing and managing uncertainties in project portfolios". International Journal of Project Management 32, 732-746 (2014)
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