Talk:Implementing KPIs

Feedback - Char

FORMAL ASPECTS

• Good critical approach
• Nice language
• Good and clear structure
• Code the references.
• The length is good. You cover the chosen subject.

CONTENT ASPECTS Introduction

• The introduction is very catchy

So, what does the literature say Comparable standards

• You could add a more history view on the KPI in order to create and understanding of he term. When where the term used first, develop etc.
• You could create a table with the different standards, their description, KIPs and diversity. This will create a overview of the different standards and make it easier for the reader to compare them.

Additional related material

• Look at CMMI (Capability Maturity Model Integration). This is a process that determines/viewer (by some kind of measurement) maturity of different processes and thereby show where there need to be improved

The setup How to define KPIs

• Very good discussion about the number of measurements.

Scorecards and Dashboards

• Add figure of the Scorecards and Dashboards
• Explain what parameters the two setups are containing in order to create overview and how they are using the information and data.
• You could expand your description about the differences between the scorecards and dashboards. The whole section is a bit short.

Discussion Strength and weaknesses

• Good discussion. You are covering many different perspectives.

Implementation advice

• The examples create a good overview and understanding.

Feedbacks provided by Lyngby :

I was happy to learn more about the implementation of KPIs and some software related. It is an interesting article. Your cross-references are very detailed and you do not forget to categorize your article. The use of some concrete examples (introduction, additional related material) make it more pleasant to read.

However :

- I would add an abstract (summary) to help the help the reader quickly determine the article´s purpose.

- Comparing the standards, you could add sone more sentences about each of them. For example mention that PMI is an American Standard, IPMA is a European one, Prince 2 is from the UK and ISO is international.

- I find the paragraph about Scorecards/Dashboards interesting, but not detailed enough. For example, a concrete example would make it more relevant.

- You could draw a table to summarize the strengths and weaknesses at the end of the paragraph Strength and Weaknesses.

- It would be great if you could add some pictures, for example a picture showing the results that can be obtained using Single KPIs/Klipfolio.

- It could be nice to provide concrete example of companies/projects using theses softwares.

- I would add a conclusion.

- I think there are some grammatical mistakes. Here are some corrections:

INTRODUCTION : -No matter, whether you have a small one man business or is (are?) the director for a large corporation, whether you manage a project, a portfolio or are just trying (are trying/try?) to get a small task like making a grocery list and getting the shopping done in time, the knowledge of whether you are on the right track and on time can prove crucial.” - for some reasoning : Do you mean “for some reasons” ? - "more or less none of the chief executives” Do you mean ”almost none” ?

COMPARABLE STANDARDS: - “The ISO 21500 standard [2] has most of it focus toward's” : I would say ”The he ISO 21500 standard [2] is mostly focused towards” - “but it IS WITH an overall APPROACH, and not very specific.” - “The Prince 2 standards [4], gets yet TO a level higher” Is it singular or plural ? The same remains for “These includes” : This includes ?

ADDITIONAL RELATED MATERIAL: -“The executive management does not have a need for information regarding the day to day performance. They need a larger scale…” In the first sentence you use a singular and a plural in the second one. I think it would be better to choose either for singular or plural in both sentences. - “3 monthS or 6 monthS'”

HOW TO DEFINE KPIs: -“First of all, as explained elsewhere,” You should maybe precise where/in which part of the article. For example, say, “as explained in the previous paragraph”. -“ having the grand overview,” I would say large/broad overview

DISCUSSION: - “Strength and Weakness: I would either use a plural or singular, but the same for both of them. - “if the KPIs implemented are not performing properly, are not properly defined or haVE some defects.” Use a synonymous for properly : correctly/adequately - “management runS the risk” - Avoid repetition of run the risk : take the chance ? - “A list OF a few examples”

- I think there are some typing errors: “KPIs had a quick revival when theY hit the management market back ” “Monitoring and Controlling Process Group or project work” I would only use capital letters for the word Monitoring since you do not use any for project work. “on a very high, general, level” There are too many commas. “The task pf comparing performance” : OF -“bypically” : Typically

- Some sentences are a too long according to me, especially in the introduction. I would split some of them to make the reading easier. For example: “If you are a single person, doing a simple task, odds are, that you are at least somewhat aware of the progress. But if you are a manager, with multiple persons working with you towards a common goal, perhaps even trying to juggle multiple projects within a portfolio, it can quickly prove more difficult to maintain the overview of the combined work progress.”

Good luck