Value stream mapping in construction management

Gemba Academy - Value Stream Mapping Applies to Any Industry or Process.

Value stream mapping (VSM) is a tool used within the field of Project Management to visualize and improve the overall flow process of a product or service from raw material all the way to the customer. It has its origin at TOYOTA, being a part of their lean management tools, where it is known as “material and information flow mapping”. VSM helps document all the activities required to complete a request from a customer. It includes people who normally manage individual functions or processes, and makes the overall flow of material and information across the entire process visible. In addition, it brings alignment to the organization, by involving the people who in fact do the work, and provides a platform for improvement and implementation. VSM is dynamic tool, since its continuously updated as the processes is being improved. VSM differs from the traditional tool; process/flow maps, by having a process focus, rather than a product focus. It provides a holistic view of how thing work, with a costumer perspective. VSM generates security within the organisations, which is essential to success. Insecurity often result in withhold of important information about the flow and processes, and will consequent lead to delay and loss of value. One vital gain from applying VSM, is that it provides a common language when talking about processes, and allowing people to operate solely based on facts.

The Big Idea

VSM generic formulation

Figure 1: Value stream map.

Value stream mapping (VSM) originated in the manufacturing industry. It was developed by Toyota Motors Corporation, being a part of their Lean management tools. The Lean management philosophy is to identify and eliminate every activity in the design, production and supply chain management related processes that does not create value for a costumers point of view. Generally it is characterized as a process-improving management philosophy, that seeks to minimize the waste without decreasing the productivity.

Let's first define what a "Value stream" is. The formal definition is as follows: "All the steps both value added and non-value added, required to take a product or service from row material to the waiting arms of the customer".

Value stream mapping (VSM) is used to both analyse and design the flow of material and information, that is required to bring a product or service to the end customer. It is a visual tool that provides a holistic view of the overall process, and thus a platform for strategically improvement and adding value to the costumers. The goal is to design an “ideal state”, also known as the “future state” by analyzing the “current state”. The current state presents how the process is at the time of making the VSM. This is very important due to the dynamic nature of VSM. An enormous amount of waste or in Japanese (Muda) is often present within the a work flow system. This waste is identified by reflecting the current state. The future state represents the state where the all the identified waste has been eliminated.

The general mapping of a current state is presented in Figure 1, showing the three key points:

• Information flow
• Material flow
• Lead time ladder

The overall lead time of the product or service is an important part of a VSM. Usually significant amount of non-value added activity or waste is found, and takes an enormous amount of time. Having identified the wastes, a future state can be designed where the wastes are eliminated, often applying additional Lean tools to achieve it. Standardized symbols are used when mapping a process state, to obtain a common language for communicating though the VSM.

VSM in the construction industry

Figure 2: Construction industry vs. Manufacturing industry.

The construction industry in terms of productivity, quality and efficiency, is often characterized as a backward industry, that fails to innovate compared to other industries. The Lean Thinking philosophy was adopted to the construction industry since the 1970's, and some successful implementations has been achieved. The major difference between the manufacturing- and construction industry is uniqueness related to a building project. Unlike, for instance in the car industry, the assembly line has been used since it's first implementation in the early 20th century. This automation of a standardized product cannot directly be implemented in the building industry due to the unique nature of building projects. However increasing automation is seen in constituent parts of construction project, as in pre-fabrication of concrete elements. This has furthermore been shown reduce both energy consumption and cost. The Construction Industry Institute states that only 10% are value added inputs and striking 57% are waste. This is compared to the manufacturing industry where 62% is value added and 26% is waste. The lack of performance in the construction industry compared to other industries, has been directly related to the low rate of innovation. These statistics are a major motivation, for studying and identifying the wastage, which is frequently present in the industry. Consequently how to apply Lean tools and techniques to reduce the wastage. Examples of value adding activities are pouring concrete, erecting steel or installing the roof. Examples of waste are excessive material handling, design errors, conflict between contractors, ineffective supply chain and rework.

8 types of waste in the construction industry

Figure 3: 8 types of waste

The following table list the 8 types of waste, typically found within the construction industry.

Waste type	Definition/cause	Example
Inventory	Excess products and material not being processed.	Steel door frames delivered in bundles during steel erection. (Early delivering - just to be safe)
Motion	Unnecessary movements by people (e.g. walking).	Early delivery of the steel door frames got in the way of production operation and had to be moved.
Defects	Efforts caused by rework, scrap, and incorrect information.	In the process of moving the early delivered steel frame doors, some were damaged.
Extra-Processing	More work or higher quality than is required by the costumer.	Some of the damaged doors were repaired, and spending time ordering new doors.
Non-Utilized Talent	Under-utilizing peoples talents, skills and knowledge.	Carpenters moved the steel frames to the construction install area.
Transportation	Unnecessary movements of products and materials.	New doors has to be delivered on site.
Waiting	Wasted time waiting for the next step in a process.	Waiting for the new doors to be delivered.
Overproduction	Production that is more than needed or before it is needed.	Due to lack of doors to install, the carpenter began on other tasks too early.

These 8 types of wastage can be recognized as "DOWNTIME", see Figure 3.

Application

Regarding the application of VSM in the construction industry, no unique guidelines has yet been made on how to implement it. Unlike the manufacturing industry, all construction projects has unique design specifications, and there is very little repetition involved and too much variability .

A paper by (Nimesha Vilasini & J. R. Gamage, 2015), presents a case study of the application of VSM at a precast concrete yard. The aim was to resolve quality issues and reduce the cycle time. Initially process information were gathered, and reflecting the current operation status, a current value stream map were created. The waste generating activities were identified, and by use of different analysis tools (Five whys and Cause and effect diagram) the root to the issues were found and solved by a Kaizen approach. Subsequently a future state map was created to provide guidelines for future lean activities, and to monitor each Kaizen process.

The major steps involved in the mapping is summarized in following table:

Steps	Description
Preparation stage	What product or project to study, and how it should be mapped. Additionally find a mapping team.
Current state map	Collection of data from each individual process, and connecting all the states of production to establish the flow information and material resources.
Future state map	Analyzing the current state map, and searching for areas where improvements could be performed, and possible solutions to there were discussed.
Planning and implementation	The future state map were completed for each identified issue, and an action plan were developed to visualize and share information about Kaizen projects.

Limitations

Value stream mapping as a generic Lean tool, cannot be directly applied in the construction industry. It has a huge potential, but modifications and redesign are required for the tool to be generic applicable in the industry. Relevant customization to the tool must be carried out to shown a significant effect. The limitations are centered around the fact that it was originally adapted in the automobile industry. .