Project Performance Management Scorecard

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The Adjusted Balanced Scorecard[1] is based on the balanced scorecard develop by Robert Kaplan and David Norton[2]. It is used to enhance a project effectiveness from a project performance Management view.


Contents

Theory

Balanced Scorecard

The idea of developing the tool came from that according to Robert Kaplan and David Norton it is impossible to measure efficiency with a narrow number of indicators. At the same time a company shouldn't have a large number and complex indicators it will lead to a lack of overview and giving a high possibility that the will not be used.

It consists of fire elements:

  • Financial
  • Custormer
  • internal business process
  • Learning and Growth


It will also help the company avoid a to short sighted perspective. it is able to give companies a robust measurement and management system. With 3 elements that have a measurable indicators: Financial, Customer and Internal business, and at the same time a more soft type of indicators in the ability to learn and Growth.

Adjusted Balanced Scorecard

It use four key points:

  • Financial
  • Stakeholders
  • Internal Business
  • Learning and Growth

Applications

Limitations

Annotated Bibliography

References

  1. [Project performance mangement using balanced scorecard(BSC) approach] http://sarasconsulting.com/downloadfiles/Manage%20project%20performance%20using%20balanced%20scorecard.pdf
  2. [Conceptual Foundations of the Balanced Scorecard] http://www.hbs.edu/faculty/Publication%20Files/10-074.pdf
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