Quality Management Systems
Abstract
Quality management systems (QMS) is a framework that helps companies of all sizes to improve their quality of products and services. QMS includes all aspects of a company and via collection of data such as internal performance indicators, training of employees, nonconformities and theirs root curse, well-argued management decisions based on these data can be made insuring a gradually increase of the quality. It focuses on create a closed loop in the organisation known as the Plan Do Check Act (PDCA) cycle, which is the basis for this gradually improvement of quality. The principles of the PDCA will be explained and why it is useful in many organisations regardless of its size. General principles of risk-based thinking will be explained and why it is especially important to include in a company’s Quality Management System. How and when it should be used in order to harvest its full potential. Arguing that more organisations should implement a QMS in order to knew their current level of quality throughout the organisation and their progress from investments and initiatives’.
This could be all sizes of companies where it will be relevant, but with adjustment of the QMS extensiveness depending on the size of the organisation and the business it works within.
