Quality Management Systems
Abstract
Quality management systems (QMS) is a framework that helps companies of all sizes to improve their quality of products and services. QMS includes all aspects of a company and via collection of data such as internal performance indicators, training of employees, nonconformities and theirs root curse, well-argued management decisions based on these data can be made insuring a gradually increase of the quality. It focuses on create a closed loop in the organisation known as the Plan Do Check Act (PDCA) cycle, which is the basis for this gradually improvement of quality. The article will explain how a QMS is structured and how projects within an organisation with a certified QMS is performed. It will further more be discuss if the value produced from a product increases when performed within the framework of an QMS. DS/EN ISO 9001 outlays Plan Do Check Act (PDCA) as an eventual part of the QMS and by this reason ways of incorporating the PDCA in a project will be suggested. Further more it will be discussed why many organisations, regardless of its size, doing project could benefit from implementing a QMS system fitting their organisation. General principles of risk-based thinking will be explained and why it is especially important to include in a company’s Quality Management System and project management. Arguing that more organisations should implement a QMS in order to know their current level of quality throughout the organisation, projects and knewing their progress from investments and initiatives.
