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Introduction to Project Management

Stakeholder Analysis

The people and groups that are affected by a company's business decisions are called stakeholders. It is important to identify stakeholders when ensuring project success because stakeholders supply a company with its productive resources and as a result, they have a claim on and a stake in the company.

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Typical types of company stakeholders.

Stakeholders Analysis is an important tool for stakeholder identification and analysing their needs. The aim is to develop a strategic view of the human institutional landscape and the relationships between different stakeholders. In literature, several descriptions of stakeholder analysis processes can be found but most companies have their own definition of the process. The typical structure is the following:

• Identify stakeholders
• Analyse stakeholders
• Engage stakeholders

Quality Management Systems

Quality Management System (QMS) is a collection of business processes and functions aimed at continuous improvement of quality to ensure customer expectations and requirements are met or exceeded (1). Quality management systems enable the organizations to identify, measure, control and improve their core business processes that will ultimately lead to improved business performance (2).

Different methods to manage quality

Every business has its own unique set of products, goals and values. Quality management systems should be implemented with the aim of embracing those differences. To do so, there are several types of quality management systems that can be used, each with their own set of advantages and disadvantages. The following, along with a broad description, are the most commonly used:

• Standardized Systems: Any quality management systems that follow a set of federal codes and regulations (for example ISO 9000/9001).
• Total Quality Management (TQM): A management approach in which quality is emphasized throughout every aspect of a business.
• Continuous Quality Improvement (CQI): A quality system that is never satisfied
• Six Sigma: Data-driven approach that aims for perfection in quality (define, measure, analyze, improve and control) (1).

Benefits of quality management systems

Implementing a QMS affects every aspect of an organization’s performance. Examples of benefits are as follows:

• Meeting the customer’s requirements which can lead to increased number of customers and more sales.
• Meeting the organization’s requirements which can create room for expansion, growth and profit.
• Defining, improving and controlling processes
• Reducing waste
• Preventing mistakes (3)

SWOT Analysis

Steps to delivering business value

Organizational project management maturity model (OPM3)

Risk Management

Gantt Chart and Scheduling

Investment portfolio management

Analysis of the current state

Lean Project Management

Project Schedule Development

Key Performance Indicators