The role of Emotional Intelligence in Project Management

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Abstract

Emotional Intelligence (EI) is the capability to understand and manage not only your own emotions but also those of the people around you. </ref> Casper, C. M. (2002). Using emotional intelligence to improve project performance. Paper presented at Project Management Institute Annual Seminars & Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute. </ref>

History

Importance of EI in PM

Characteristics of EI

References

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