Choosing the appropriate medium (oral – written – hybrids)

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Contents

Abstract

Communication is a key pillar in a project, and it has a great influence on the success of a project. A typical project manager uses around 80% of their time on communication, and this communication itself plays a big role in projects and project management [1] . One of the essential things to understand and master as a project manager, is how to create a communication that thrives throughout the project. The project manager needs to excel in choosing the appropriate ways of communicating based on what messages they are sending and who are receiving a given message. [2]

The communication processes always goes through a medium – different people respond better to different forms of communications and the medium it is delivered through. The chosen medium therefore also contributes to how the messages are delivered and understood by the receiver. Assessing the people involved in a project and determining on the appropriate communication medium based on this, and can therefore have an effective influence on how the messages are received and also avoid miscommunication.

Not two people are alike, and that extends to each individuals own learning styles [3], the way they receive and interpret messages and information. Some might need to hear the hear message where others want to read the messages in order to better process what is being communicated. The above taken into consideration, the ideal choice of medium is not based on the senders' preferences alone, but must include the receiver as well.

This article seeks to further investigate the different mediums a message is delivered through; what are the characteristic of these; and how do they benefit or compromise the messages being sent. Furthermore, this paper delves into the concept of applying a deeper understanding of mediums within:

  • Peoples perspectives, wishes and/or goals
  • Understanding how to choose the most appropriate medium, based on the perception of the person receiving the messages.
  • The core essence of the message being communicated.

The overall aim is to equip the project manager with knowledge on how to choose the appropriate communication medium for an effective communication

The Big Idea

Choosing and apply the right medium for the message is a strong asset for the project manager to master. Thought the apply cation of apricate communication medium, the project manager can strengthen the communication with the involved parties in a project. A great part of the communication is also the way, the messages is delivered – in this case, the medium. Some massages is better suited for being delivered through specific mediums, and some mediums work better because they are leaner to apply and communication thought specific medium for specific messages this makes your communication for your message effective and efficient.

The article also with to investigate, how does a project manager get out their message in the most effective and efficient way. A part of this is also to understand how different people in the best way are presented to new knowledge and information. By looking into VARK learning as a complementation to the theories about choosing the appropriate media, this framework provides the Project Manager with the tolls to both choosing the appropriate medium to send the messages, but also reconcile it with the receiver and reconcile it with the people different styles of learning,

Basically, it quite simple, the best medium to use, is the medium, that effectively delivers the messages as the sender intended [4]


Background

As a project manager is it important to have a strategic approach toward communication, this related to all people involved in the project.

Successful communication is when: Communication is about sending the right message to the right audience at the right time through the right channel in the right context for the right purpose.

There are many factor to comply with, and one the more interesting ones, are the channel or medium used for the communication. [5]

Thought out this article, medium will be used as the overall term for the different way to send messages in this cases it sands over the team verbal, nonverbal and written. Within these three there are different channels, that’s is variation within each of the three overall mediums



Limitations

Annotated bibliography

References

  1. Geraldi, J., Thuesen, C., Oehmen, J., & Stingl, V. (2017). Doing Projects. A Nordic Flavour to Managing Projects: DS-handbook 185:2017. Dansk Standard.
  2. Abudi, G. (2013). Managing communications effectively and efficiently. Paper presented at PMI® Global Congress 2013—North America, New Orleans, LA. Newtown Square, PA: Project Management Institute
  3. Fleming, N., and Baume, D. (2006) Learning Styles Again: VARKing up the right tree!, Educational Developments, SEDA Ltd, Issue 7.4, Nov. 2006, p4-7.)
  4. https://courses.lumenlearning.com/wm-principlesofmanagement/chapter/channels-of-business-communication
  5. https://www.youtube.com/watch?v=XZb6eHdi_os
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