Communication and Media Richness Assurance in High-performance Projects

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The case studies have been selected based on shared project similarities and their varying degree of project communication success, ranging respectively from poor through adequate to good.
 
The case studies have been selected based on shared project similarities and their varying degree of project communication success, ranging respectively from poor through adequate to good.
  
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===Dubai Aquarium===
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===Sydney Opera House===
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[[File:da.jpg|225x300px|thumb|right|Dubai Aquarium<ref name="DUAQ"/>, Dubai. The aquarium with acrylic-walled water tunnel is located inside the Dubai Mall; one of the World's largest shopping centres<ref name="DUMA"/>.]]
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[[File:hh.jpg|225x300px|thumb|right|Herlev hospital, Greater Copenhagen. The hospital each year treats around 3/4 million emergency patients<ref name="HEHO"/>.]]
  
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The aquarium was opened in 2008 with the official title as the World's largest indoor aquarium<ref name="DUAQ1"/> (tank size: 51 x 20 x 11 metres). It also held the World record for the largest acrylic viewing panel<ref name="DUAQ1"/>.
 
  
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In February 2010, large parts of the 12.1-million-square-foot Dubai Mall (the biggest shopping complex in the World at the time<ref name="DUAQ2"/>), which houses the aquarium, had to be evacuated. A leak had developed in the viewing panel facade of the tank, causing water to flood across the floor of the ground level. "As the central part of the Mall was evacuated, the chairman of Emaar, the mall's developer, insisted that there was no leak and that there had been a technical misfunction with the ''operating device''"<ref name="DUAQ3"/>. However, public photos and video footage from the scene showed water gushing out of the tank.
 
  
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Emaar later confirmed the leak in a statement, commenting "A leakage was noticed at one of the panel joints of the Dubai Aquarium at the Dubai Mall and was immediately fixed by the aquarium's maintenance team," it said. "The leakage did not impact the aquarium environment or the safety of the aquatic animals"<ref name="DUAQ3"/>.
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problem scenario: communication with architect: internal stakeholder communication
  
  
  
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Key points: 2010 flooding of Dubai Mall: critically located and deadly risky structure = Poor design!
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Critical aspects: 11 million litre tank, ...
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Key points: Top x (7?) floors left unfinished for period: finances not enough to finish entire building! However, building served purpose, and 60 years on in still in (heavy) use
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Project communication: Failure
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Project assessment: Adequate
 
(This section is unfinished and will be expanded)
 
(This section is unfinished and will be expanded)
  
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http://blog.raynatours.com/10-interesting-facts-dubai-mall-aquarium/
 
  
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==References==
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Key Points:
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The higher the risk, the more important communication becomes
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Action speaks louder than words (get away with errors in verbal communication, as non-verbal communication through action is more important)
  
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<references>
 
  
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<ref name="DUAQ1">Rezmin (2018). ''10 Interesting Facts About Dubai Mall Aquarium'', [Online], Available at: http://blog.raynatours.com/10-interesting-facts-dubai-mall-aquarium/ [First accessed 28 February 2019] </ref>
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==References==
  
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<ref name="DUAQ2">Joseph George (2008). ''Aquarium at Dubai Mall to open in August'', [Online], Available at: https://www.emirates247.com/eb247/companies-markets/construction/aquarium-at-dubai-mall-to-open-in-august-2008-07-13-1.222556 [First accessed 28 February 2019] </ref>
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<references>
  
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<ref name="DUAQ3">Richard Spencer (2010). ''Dubai aquarium springs the world's most dramatic water leak'', [Online], Available at: https://www.telegraph.co.uk/news/worldnews/middleeast/dubai/7316913/Dubai-aquarium-springs-the-worlds-most-dramatic-water-leak.html [First accessed 28 February 2019] </ref>
 
  
 
<ref name="DUAQ4">Associated Press in Dubai (2010). ''Shark-filled aquarium in Dubai shopping centre cracks open'', [Online], Available at: https://www.theguardian.com/world/2010/feb/25/dubai-aquarium-evacuated-after-leak [First accessed 28 February 2019] </ref>
 
<ref name="DUAQ4">Associated Press in Dubai (2010). ''Shark-filled aquarium in Dubai shopping centre cracks open'', [Online], Available at: https://www.theguardian.com/world/2010/feb/25/dubai-aquarium-evacuated-after-leak [First accessed 28 February 2019] </ref>

Revision as of 05:57, 1 March 2019


Case Studies

Having studied a selection of commonly used communication media, a look at how project communication in industry affects project success/failure classification may be interesting. In the following section three case studies are compared and contrasted in terms of their final delivery outcome and the impact in-project communication has had thereupon. The case studies have been selected based on shared project similarities and their varying degree of project communication success, ranging respectively from poor through adequate to good.

Sydney Opera House

Herlev hospital, Greater Copenhagen. The hospital each year treats around 3/4 million emergency patients[1].


problem scenario: communication with architect: internal stakeholder communication



Key points: Top x (7?) floors left unfinished for period: finances not enough to finish entire building! However, building served purpose, and 60 years on in still in (heavy) use Project assessment: Adequate (This section is unfinished and will be expanded)


Key Points: The higher the risk, the more important communication becomes Action speaks louder than words (get away with errors in verbal communication, as non-verbal communication through action is more important)


References

  1. ↑ Cite error: Invalid <ref> tag; no text was provided for refs named HEHO

Cite error: <ref> tag with name "DUAQ4" defined in <references> is not used in prior text.

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