Conflict ladder

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== Annotated bibliography ==
 
== Annotated bibliography ==
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'''The Conflict Ladder - How to prevent and manage conflicts, BFA Handel, 2020'''
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<ref name="BFA Handel" />. This leaflet is produces by the industry community of working environment within trade, finance and offices to improve the customer contact in the industry.

Revision as of 17:42, 14 February 2021

Contents

Abstract

Big idea

What is a conflict?

Where do conflicts arise?

Application

Within a team

Good relationship to your client

Limitations

Annotated bibliography

The Conflict Ladder - How to prevent and manage conflicts, BFA Handel, 2020 [1]. This leaflet is produces by the industry community of working environment within trade, finance and offices to improve the customer contact in the industry.


Cite error: <ref> tags exist, but no <references/> tag was found
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