Data Quality Management

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Contents

Abstract

Data quality management (DQM) serves the objective of continuously improving the quality of data relevant to an organisation, program or project[1]. It is important to understand that the goal DQM is not about simply improving data quality in the interest of having high-quality data, but rather to achieve desired outcomes that rely on high-quality data[2].

Data quality has a significant impact on both the efficiency and effectiveness of organisations [3]. As part of the digital transformation, data has become more readily available and more important than ever before. Organisations are performing data analytics to leverage key resources and optimise processes to gain a competitive advantage. As such, data is becomingly increasingly valuable to project and program managers who are driving decision making based on data insight. However, if the data quality is poor, managers risk taking misguided decisions based on unreliable data. It is therefore imperative that a proper data quality management system is in place to ensure decisions are being driven based on high-quality data. This article explores the fundamentals behind DQM using references to industry best practices and ISO 8000-1 and ISO 9000-1 guidelines.

Overview

DQM can be considered one of many building blocks to establishing a successful data governance program [4].

Data Quality

Measuring Data Quality

Insert Diagram! Completeness Accuracy Validity Consistency Integrity Timeliness

Framework: Data Quality Life Cycle

Insert Diagram!

Quality Management

ISO 9001, reasons and benefits of implementing a quality management system

Fundamental Principles of Data Quality Management

Explain each principle

Three Pillars of DQM

People
Process
Improvement

ISO 8000 Framework for DQM

Structure and Components of the DQM Framework

Glossary

DQM: Data Quality Management //ISO: International Organisation for Standardization

References

  1. Pg. 3, 2014 ed. Building a Successful Data Quality Management Program, Knowledgent
  2. Pg. 3, 2014 ed. Building a Successful Data Quality Management Program, Knowledgent
  3. Pg. 2, 2006 ed. Data Quality: Concepts, methodologies and Techniques, Carlo Batini & Monica Scannapieca
  4. Page 3, 2014 ed. Building a Successful Data Quality Management Program, Knowledgent

Bibliography

Batini, C. and Scannapieco, M. (2006): Data Quality: Concepts, Methodologies and Techniques. Berlin: Springer. This book explores various concepts, methodologies and techniques involving data quality processes. It provides a solid introduction to the topic of data quality.

Knowledgent (2014): Building a Successful DQM Program. Knowledgent White Paper Series.

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