Digital Communication in Project Management

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Abstract

Within the field of project, program and portfolio management (PPPM) it is estimated, that project managers on average spend rougly 80% of their time on communication [1]. This explains why some refer to communication as the foundation of project management.

Communication is the act of sharing and interpreting information across different project areas and interests. Communication is what holds together the people section of any project, but miscommunication can also be the downfall of any project which otherwise could have turned out successful.

The team members within any project rely on the ability to collaborate, share, gather and interprete knowledge and information to carry out the objectives of any project - hence, they rely on the ability to communicate [2].

However, in recent times, ways of communicating when carrying out projects have undergone severe changes due to the consequences of the concurrent and ongoing pandemic, COVID-19. It is still unclear what all the consequences of these changes are, but patterns are emerging and it seems that at least some of these will be sustained [3].

COVID-19 has not only inducted changes of consequential character. [3] New ways of communicating within projects are emerging and they propose new implementations and applications of existing communication practices. Project team members are experiencing these changes differently and it can be difficult to generalize these perceivings into implementable changes. However, an common emerging pattern is that projects and projects management will have to adjust to an everyday life with more digital communication.

What defines communication in project management / Big idea / How has COVID

Methods of application / Methods to tackle digital communication in project management

Pitfalls and shortcomings related to COVID-19

References

  1. Geraldi, Joana; Thuesen, Christian; Oehmen, Josef; Sting, Verena (2017) Doing Projects. A Nordic Flavour to Managing Projects, Engineering Systems Division, Management Engineering Department, Technical University of Denmark.
  2. BG Zulch, Communication: The Foundation of Project Management, Procedia Technology, Volume 16, 2014, Pages 1000-1009, ISSN 2212-0173, https://doi.org/10.1016/j.protcy.2014.10.054 (https://www.sciencedirect.com/science/article/pii/S2212017314002813)
  3. 3.0 3.1 Encinas, E., Simons, A., & Sattineni, A. (2021). Impact of COVID-19 on Communications within the Construction Industry. 2(Cdc), 165–156. https://doi.org/10.29007/lhs4
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