MBTI as Conflict Management Tool

From apppm
(Difference between revisions)
Jump to: navigation, search
Line 1: Line 1:
 
''Written by Anna Hessellund Diedrichsen''
 
''Written by Anna Hessellund Diedrichsen''
 
== Abstract ==
 
== Abstract ==
Conflicts between stakeholders cannot be avoided. Stakeholders can be individuals that are affected or may affect a decision, activity or output of project management according to PMI standard <ref name="PMI"/> . The application of Myers–Briggs Type Indicator(MBTI) will support conflict resolution and effective communication across stakeholders and provide insightful knowledge to the project manager about how to approach and connect individuals. The MBTI assessment is an instrument to understand personality differences, preferences, strengths and blind spots <ref name="MBTI"/>. It presents how an individual receives information, makes decisions, interacts etc. An assessment of more dimensions which can be combined is performed, and the MBTI finally assigns an individual to one of the 16 different types. The dimensions considered are Extraversion vs. Introversion, Sensing vs. Intuition, Thinking vs Feeling and Judging vs. Perceiving. MBTI gives the power to the project manager of using effectively tailored communication style with the purpose of understanding each personality to predict and avoid conflicts.
+
Conflicts are inevitable between stakeholders defined as individuals who are affected by a decision, activity or output of project management according to PMI standard <ref name="PMI"/>. In project, and program management, effective conflict management is key which can be supported by the application of Myers–Briggs Type Indicator(MBTI) to provide the project manager with insightful knowledge to understand differentiation in personality .
  
Limitations of MBTI must be critical addressed in terms of concern about reliability and validity. Firstly, the accuracy of MBTI is questioning since individuals may get different results when retaking the test. Secondly, MBTI arises critique using a binary measurement , hence not advanced enough. Important to state is that a project manager’s interpretation and prediction of an individual must not be limited to the MBTI result. Human are complex and needs changes, however the essential personal preferences are only likely to change minimally over time.
+
The article focusses on the application and benefits of MBTI in project and program management from a practical point view. Firstly, the concept of MBTI is clarified emphasising the MBTI assessment as an instrument indicating the way an individual receives information and makes decisions <ref name="MBTI"/>. The four preferences are considered, Extraversion vs. Introversion, Sensing vs. Intuition, Thinking vs Feeling and Judging vs. Perceiving, which are combined. The result is a four letter personal MBTI type meaning an individual is assigned to one of the 16 different possible types. Secondly, the article defends the application of MBTI as the tool provides the power to understand behaviour patterns to predict and mitigate conflicts.
 +
 
 +
Lastly, a reflection and limitations of MBTI are discussed. Concerns about reliability and validity are questioning. Firstly, the accuracy of MBTI is questioning since individuals may get different results when retaking the test. Secondly, MBTI arises critique using a binary measurement , hence not advanced enough. Important to state is that a project manager’s interpretation and prediction of an individual must not be limited to the MBTI result. Human are complex and needs changes, however the essential personal preferences are only likely to change minimally over time.
  
MBTI is suitable for conflict resolution in project teams.
 
  
 
== Myers–Briggs Type Indicator (MBTI) ==
 
== Myers–Briggs Type Indicator (MBTI) ==
Line 12: Line 13:
  
 
== Application of MBTI ==
 
== Application of MBTI ==
=== A relation to Project, Program and Portfolio Management ===
+
=== A relation to Project Management ===
=== The Individual MBTI Report ===
+
=== A relation to Program Management ===
=== Needs?(maybe) ===
+
=== Prerequisites for applying MBTI ===
  
 
Project management <ref name="PMI"/>  
 
Project management <ref name="PMI"/>  

Revision as of 13:01, 16 February 2023

Written by Anna Hessellund Diedrichsen

Contents

Abstract

Conflicts are inevitable between stakeholders defined as individuals who are affected by a decision, activity or output of project management according to PMI standard [1]. In project, and program management, effective conflict management is key which can be supported by the application of Myers–Briggs Type Indicator(MBTI) to provide the project manager with insightful knowledge to understand differentiation in personality .

The article focusses on the application and benefits of MBTI in project and program management from a practical point view. Firstly, the concept of MBTI is clarified emphasising the MBTI assessment as an instrument indicating the way an individual receives information and makes decisions [2]. The four preferences are considered, Extraversion vs. Introversion, Sensing vs. Intuition, Thinking vs Feeling and Judging vs. Perceiving, which are combined. The result is a four letter personal MBTI type meaning an individual is assigned to one of the 16 different possible types. Secondly, the article defends the application of MBTI as the tool provides the power to understand behaviour patterns to predict and mitigate conflicts.

Lastly, a reflection and limitations of MBTI are discussed. Concerns about reliability and validity are questioning. Firstly, the accuracy of MBTI is questioning since individuals may get different results when retaking the test. Secondly, MBTI arises critique using a binary measurement , hence not advanced enough. Important to state is that a project manager’s interpretation and prediction of an individual must not be limited to the MBTI result. Human are complex and needs changes, however the essential personal preferences are only likely to change minimally over time.


Myers–Briggs Type Indicator (MBTI)

The Concept

Components of MBTI

Application of MBTI

A relation to Project Management

A relation to Program Management

Prerequisites for applying MBTI

Project management [1]

Reflection and Limitations

Reliability and Validation

Universal assessment and vary from Europe and the US.

Critique

Other tools

The Belbin Test

DiSC Personality Test

Conclusion

Annotated bibliography

References

  1. 1.0 1.1 Project Management Institute, Inc.. (2021). Guide to the Project Management Body of Knowledge (PMBOK® Guide) (7th Edition). Project Management Institute, Inc. (PMI). Retrieved from https://app-knovel-com.proxy.findit.cvt.dk/kn/resources/kpSPMAGPMP/toc
  2. Retrieved from www.mbtitype.com
Personal tools
Namespaces

Variants
Actions
Navigation
Toolbox