Talk:Implementing KPIs

Feedback - Char

FORMAL ASPECTS

• Good critical approach
• Nice language
• Good and clear structure
• Code the references.
• The length is good. You cover the chosen subject.

CONTENT ASPECTS Introduction

• The introduction is very catchy

So, what does the literature say Comparable standards

• You could add a more history view on the KPI in order to create and understanding of he term. When where the term used first, develop etc.
• You could create a table with the different standards, their description, KIPs and diversity. This will create a overview of the different standards and make it easier for the reader to compare them.

Additional related material

• Look at CMMI (Capability Maturity Model Integration). This is a process that determines/viewer (by some kind of measurement) maturity of different processes and thereby show where there need to be improved

The setup How to define KPIs

• Very good discussion about the number of measurements.

Scorecards and Dashboards

• Add figure of the Scorecards and Dashboards
• Explain what parameters the two setups are containing in order to create overview and how they are using the information and data.
• You could expand your description about the differences between the scorecards and dashboards. The whole section is a bit short.

Discussion Strength and weaknesses

• Good discussion. You are covering many different perspectives.

Implementation advice

• The examples create a good overview and understanding.