The Hawthorn effect and people management
From apppm
Contents |
Abstract
The Hawthorne effect refers to the tendency of people to alter their behaviours in response to being aware that they are being observed.
The term is named after a study of worker productivity at the Hawthorne Electrical Works near Chicago.
This article will briefly present the history of the phenomena and the original studies it deprive from, explain the theory behind it and why it is relevant within project management, propose an application as well as reflect upon the limitations and challenges around the subject.
