The role of Emotional Intelligence in Project Management

From apppm
(Difference between revisions)
Jump to: navigation, search
(Characteristics of EI)
(Application)
Line 9: Line 9:
  
 
==Application==
 
==Application==
In order to apply EI skills or even improve them, one needs to:
+
 
#Be reflective
+
#:Reflect honestly about how you react to situations at work. Put some time aside to consider recent scenarios where you have been proud of how you responded to a situation on your project, and where you have not been proud of how you handled yourself. Think about why those situations happened and what you could have done to create a different outcome.
+
#Take a self-assessment
+
#:Ask for feedback. You can also do a self-evaluation to review your strengths and weaknesses as a project leader. Talk to your manager to see if you could access what is available.
+
#Be accountable for your actions
+
#:Leaders recognize and acknowledge when they could have done something better, and they own their mistakes. We all know that mistakes happen, so when they do, take action and apologize. You can't undo the past, but you can take responsibility for your behavior.
+
#Manage stress
+
#:Think about how you react to stressful situations at work. Do you see the same reactions in others when they are under pressure? How can you mitigate or manage those reactions in yourself and others? Think about why others may react differently to you.
+
#Consider others
+
#:Considering others is fundamental to demonstrating your EI at work. Think about how your actions will affect others on the team before you act on a decision. How would you feel if you suddenly heard about that decision? Are there ways you can help the team better respond to the decision? Put yourself in their position and try to see things from the other person's point of view.
+
 
==Annotated Bibliography==
 
==Annotated Bibliography==
  

Revision as of 12:40, 23 February 2021

Contents

Abstract

Emotional Intelligence (EI) is the capability to understand and manage not only your own emotions but also those of the people around you. [1] Further, emotions can be used as a source of energy, motivation, connection and influence and for this reason EI plays a crucial role in Project Management (PM), and more specifically for Project managers. Nowadays, EI is a topic of concern for many project managers. More companies are looking for better soft skills in their project managers. With the existing competitive global business environment, projects in organizations consist of cross-functional teams that are formed to utilize individual expertise. A project manager, whose primary responsibility is to achieve project goals, deals with these individuals. Since the rational and emotional aspects of a project can be proved quite complex, the role of the project manager is essential for the project success. Emotional competences are a benchmark for project managers and leaders. Successful leadership requires both cognitive and emotional competencies and cannot be relied just on technical competencies. Emotional intelligence is the skill that differentiates the top performers. Especially in the current business environment, project managers need not only to manage global, virtual, and multicultural projects, but also to establish a direction and align with the organization’s vision. This article primarily explains the importance of EI in project management and underlines the key areas involved in emotional intelligence for project managers and subsequently leaders.

The Importance of EI in PM

The Importance of EI for Project Leaders

Characteristics of EI

Application

Annotated Bibliography

References

  1. Casper, C. M. (2002). Using emotional intelligence to improve project performance. Paper presented at Project Management Institute Annual Seminars & Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
Personal tools
Namespaces

Variants
Actions
Navigation
Toolbox