Emotional Intelligence in a Program Project and Portfolio Magagemet View

"Developed by Andrea Gatto"

Summary

The well-known american psychologist Daniel Goleman in his book “Emotional Intelligence”, published in 1995, defines the Emotional Intelligence as “the ability to recognize, understand and manage our own emotions and recognize, understand and influence the emotions of the others”. Indeed, EI belongs to the large group of soft skills, also called behavior skills, which are a prerogative to be flexible and adaptable to any environment, especially in a business environment, where interaction with colleagues and stakeholders are on the agenda. Is it possible that someone selected for a job position through classic tests is not actually able to handle it? I would say so: self-control, stubbornness, empathy, and attention to the others are fundamental to work effectively in a shared environment. This article contains an overview of the importance of the emotional intelligence within team’s project and relations with stakeholders, especially from a psychological point of view