View source for Emotional Intelligence as a tool for Project Managers

==== Motivation ====
''Motivation'' is the “process that arouses, energizes, directs, and sustains behavior and performance”. <ref name=J></ref>  As generations arise and time progresses, it is important to understand '''WHO''' you are working with and how to be able to motivate them. Every era has their own motivation. For example, Millennials (born between 1980 and 2000) tend to affiliate themselves with active civic duties, are multitaskers, and are hungry for success. While those born between 1943 and 1960 “look for appreciations from the others for whatever they contribute”. <ref name=J></ref>