Maslow's Hierarchy of Needs

Revision as of 23:37, 19 February 2021

In 1940-50s Abraham Maslow developed the Hierarchy of Needs model and the Hierarchy of Needs theory that remains valid until today. It is used for better understanding human motivation, management training, and personal developments. The Five-levels model of human needs is based on the hierarchical levels within the pyramid and starting from the bottom of the hierarchy the needs are psychological, safety, love and belonging needs, esteem, and self-actualization. Maslow suggested that every person has an individual set of needs and that at the particular moment behavior is driven by the the existence of strongest need. [3]

Nowadays, Maslow’s ideas, surrounding the Hierarchy of Needs concerning the responsibility of employers to provide a workplace environment that encourages and enables employees to fulfill their unique potential (self-actualization), are more relevant than ever. The manager should strive to fulfill the need of subordinates to provide an efficient and well-working workplace. It is also important to ensure a free flow of communication so then employees devote maximal attention towards work.

The article gives an overview of general characteristics of what the Hierarchy of needs is and what all the separate levels consist of. The next part is explaining the possibility of use Maslow's theory in project, program, and portfolio management. It gives examples of improving workplace productivity and achieving the best possible productivity result within the working organization. Furthermore, exceptions and limitations will be described, as well as the criticism.

Big Idea

Abraham Maslow was an American Psychologist born in 1908 in Brooklyn. He began his career at Brooklyn College where he became very popular among the students for his unusual combination of confidence in his subject and personal humidity. After College, he became chairman of the Department of Psychology at Brandeis University and was also president of the American Psychological Association from 1967 to 1968. After World War II, Maslow begun to question the way psychologists ad come to their conclusions, and although he did not completely disagree, he had his own ideas on how to understand the human mind. He called his new discipline humanistic psychology. [20]

Maslow conducted research and studies in many areas, but he is most remembered for his hierarchy of needs and the concept of self-actualization.[2][8] He was thinking in an original way. He urged people to acknowledge their basic needs before addressing higher needs and ultimately self-actualization. He viewed human potential as vastly underestimated and an unexplained territory.[2]

Maslow died on June 8, 1970, due to a heart attack at the age of 62 in Menlo Park, California. [8]

Maslow's hierarchy of needs

Maslow’s hierarchy of needs is a motivational theory in psychology compromising a five-tier model of human needs. According to Maslow, we attempt to satisfy stronger motives or needs lower down in the hierarchy before trying to satisfy motives that are higher up. Because the priority of fulfilling basic needs in the hierarch is a continuing struggle, only a small number of people achieve self-actualization. [5] [3]

The five-stage model by Maslow can be divided into deficiency needs and growth needs. The first four levels are referred to as deficiency need and the top level is known as growth or being need. The motivation to fulfill deficiency needs will become stronger the longer the duration they are denied. For example, the longer person goes without food, the more hungry they will become. Our activities become habitually directed towards meeting the next set of needs as soon as a deficit need has been acceptably satisfied.

The original hierarchy of needs

1. The physiological needs

These include the biological requirements for human survival such as air, food, drink, warmth, minerals, and so on to ensure homeostasis in their organisms (protection of the internal balance of the body). [4] The need for shelter and clothes, activity, rest and sleep, and avoidance of pain. One of the most basic needs is a need for physical survival. If the physiological needs are not satisfied the human body cannot function optimally. In Maslow's opinion, all of the other needs become secondary unless the basic ones are fulfilled.[1][5]

1. The safety and security needs

Most people want to have order and control in their lives. This need for safety and security contributes largely to behaviors at this level. An example of some of the basic security and safety needs are financial security, health, and wellness or safety against accidents and injury. Looking at it from the negative perspective you become concerned with fears and anxieties.

Together, the safety and physiological levels of the hierarchy make up what is often referred to as basic needs.

1. The love and belonging needs

The third stage of the hierarchy is social and involves feelings of belongingness. Examples include friendship, intimacy, trust, acceptance, receiving and giving affection, and love. It is also a need to be part of the group – family, friends, work, etc. According to Maslow, except for a few pathological exceptions, all people have a need or desire for a stable and sound self-assessment, self-esteem, and other's respect. [4]

One thing that is also important to differentiate is that love is not synonymous with sex. Sex may be studied as a purely physiological need whereas love needs to involve both giving and receiving love. [1]

1. The esteem needs

This category Maslow classified into two categories. The first is the need to be appreciated and respected by others related to the reputation of a person, such as status, recognition, and appreciation. [10] The other one is the desire for reputation or respect from others as well as self-respect. [5] Maslow indicated that the need for respect or reputation is most important for children and adolescents and precedes real self-esteem or dignity.

1. The need for Self-actualization

This level is the highest level of the pyramid of needs. It refers to the realization of a person's potential, self-fulfillment, seeking personal growth, and peak experiences. [5] A person should be whatever he or she can be (Maslow 1943,1) Self-realization is an effort made by an individual to maximize his own capacity, to develop his skills, and to reach the ideal type of person he really wants to be. [4]

The expanded hierarchy of needs

It has been enriched to include cognitive and aesthetic needs (1970a) and later transcendence needs (Maslow 1970b). Those extensions were developed during the 1960s and 1970s. [5]

1. The physiological needs
2. The safety and security needs
3. The love and belonging needs
4. The esteem needs
5. Cognitive needs - knowledge and understanding, curiosity, exploration, need for meaning, and predictability [5]
6. Aesthetic needs - appreciation and search for beauty, balance, form, etc. [5]
7. Self-actualization needs
8. Transcendence needs – A person is motivated by values that transcend beyond the personal self e.g., mystical experiences and certain experiences with nature, aesthetic experiences, sexual experiences, service to others, the pursuit of science, religious faith, etc.) [5]

Application

Maslow's Hierarchy of needs theory is used in management to motivate people in their working environment to make them perform more efficiently and effectively. This theory is considered to be highly effective and is adopted by numerous organizations.

The Leadership of organizations needs to design an environment that induces motivation. There are several ways of doing that as motivation through challenges, control, teamwork, competition, or appreciation.

To accelerate improvement and effectiveness, leaders often focus on prospects through management style, job design, organization events, compensation packages as part of the motivational practices. [12] ‘’Good leaders recognize that if they're to build productive and highly successful teams, they need to understand and look after the needs and well-being of team members.’’[13]

When the worker is employed he is concerned about his basic need of food, water, shelter, and clothes and wants a minimum level of rewards so that the above need is fulfilled. Management must enjoy a cordial relationship with employees and ensure the free flow of communication so that employees devote maximum attention to organizational work. By creating workgroups and extending facilities for social interaction so that esteem needs and self-actualization needs, which are intrinsic can be accomplished by workers. Maslow has laid down that individual as a particular pattern and hierarch of needs which may not be true. Often, managers instinctively are trying to achieve better motivation for team members using the raise of the salary. Even though the two first levels of the pyramid might be satisfied by increased cash, the rest of the needs will not. There are different types of people working in different environments. There are craftsmen, poets, sculptures, painters who have devoted their entire life towards the fulfillment of self-actualization need without having satisfied physical, safety or even social needs. The level of need satisfaction differs from person to person hence the theory cannot be universally applied. Therefore leaders should realize that they can use a whole range of tools that can be used to built team satisfaction.

The ability to identify your needs and make sure that those needs are fulfilled positively can help to increase the chances of success. When you feel safe, supported, a sense of belonging, and self-actualized, your attitude may also influence those around you in the workplace. Engagement and motivation are often team-based attitudes, so a team of individuals who feel their needs are being met can create a more positive, engaging culture within the workplace. [15]

Implementation in project, program and portfolio management

When the worker is employed he is concerned about his basic need of food, water, shelter, and clothes and wants a minimum level of rewards so that the above need is fulfilled.

The manager must enjoy a cordial relationship with employees and ensure the free flow of communication so that employees devote maximum attention to organizational work. By creating workgroups and extending facilities for social interaction so that esteem needs and self-actualization needs, which are intrinsic can be accomplished by workers.

Needs in Project Mangemnet

PSYCHOLOGICAL

• acceptable pay and working conditions
• knowledge about salaries
• the purpose of the project as the whole
• desired outcomes of the project

These easy steps help workers to feel like their basic need has met, they have money, they have a purpose, and know an endpoint (outcome).

For example, if the company does not offer formal meals for all its employees, the leaders can consider placing some fruits, snacks, coffee, etc. in the pantry. Those actions do not require high costs but will provide an environment where employees can feel more attached to the company. [16]

SAFETY

• job security
• clear working role and its description
• health, safety, insurance protection
• realistic expectations from the beginning of work

To satisfy this level, leaders have to ensure employees are working in a safe environment. For example, the office facilities must comply with the property safety legislation. There has been increasing support for working mums with new-born babies in the workplace, in which breastfeeding areas or restrooms for female staff are provided. This helps to give strong support to them as that can also increase their motivation to work.

Exceptions

Limitations

Criticism

- along with a huge number of supportive views and studies, the theory has been criticized too

- this part will have examples of critical views on the theory itself and also on the implementation

Annotated bibliography

References

^[1] Maslow, A. H. (1943) - A theory of human motivation. Psychological Review

^[1] Maslow on management - Abraham Maslow with Deborah C. Stephens and Gary Heil

[3] H. Tezcan Uysal, Sibel Aydemir, Emine Genc- MASLOW’S HIERARCHY OF NEEDS IN 21ST CENTURY: THE EXAMINATION OF VOCATIONAL DIFFERENCES

[4] Pardee, Ronald L., Motivation Theories of Maslow, Heryberg, McGregor and McClelland. A literature review of Selected Theories Dealing with Job Satisfaction and Motivation