Project War Rooms: Physical vs. Virtual
Written by Ellen Cathrine Luke
Abstract
Project war rooms are a crucial tool in project management. They allow for a group or team to have a visual and collaborative space to plan, strategize, and track progress. Historically, war rooms have been physical rooms, where teams would gather to work on the project together. However, due to the COVID-19 pandemic, increased amounts of remote work are arising and the format of war rooms has adapted to this change. Virtual war rooms have become increasingly popular, allowing team members to work together from different locations and still access all the necessary information and tools. Some of these virtual platforms are sourced by companies such as IBM and Microsoft[1]. With these virtual platforms, the challenge for project teams now becomes, “How do I provide that same data to the project team that we used to have in hard copy form in this room to the people no matter where they are on a real-time basis?”, as said IBM Project Manager Jerry Perone, PMP [2].
Despite the change in format, the importance of war rooms remains unchanged. They provide teams with a structured environment to tackle complex projects, and the visual nature of war rooms facilitates better communication and collaboration. In the post-pandemic world, virtual war rooms are becoming a necessity for organizations to manage their projects effectively, regardless of location. Both the physical and virtual format of a war room have their advantages and limitations, which will be explored further in the following sections.
Contents |
Introduction
Definition & Historical Overview of Project War Rooms
A Project War Room, also referred to as situation rooms, control rooms and command centers is a dedicated space or virtual platform where project teams can gather to visually plan and track the progress of a project. It is a collaborative environment where all stakeholders can have a clear understanding of the project's goals, tasks, and timeline [3] . The concept of project war rooms has existed for decades, particularly used throughout World War II and since the 1960’s. The concept has since been used in other contexts and has become an essential tool in project management [4].
Project war rooms were inspired by the military, where they would use the rooms to plan tactics and strategies to take down the enemy. Miniature models and figures would be laid out on tables, creating a visual and collaborative approach for leading generals. Since the later 1900’s, project war rooms became physical spaces, which were often located within an organization's headquarters. These would be set up as continuous spaces with walls covered in charts and information relevant to the project. The aim was to create a visual and interactive environment where the project team could work together, brainstorm, and make quick decisions [4].
Since the COVID-19 pandemic, the format of project war rooms has had to shift. Virtual war rooms have become increasingly popular, allowing team members to work together from different locations while still having access to all the necessary information and tools. The virtual environment provides the same collaborative and visual benefits as a physical war room, but with the added convenience of remote access [1].
Project war rooms allow organizations to manage their projects effectively, regardless of location, and are an essential tool in today's fast-paced and ever-changing business environment. Physical or virtual, project war rooms remain a critical tool in project management. They provide teams with a structured environment to tackle complex projects and the visual nature of war rooms allows for better communication and collaboration.
The Importance of Project War Rooms
The reason for having project war rooms in a project management setting, is to do the following:
1. Improve Communication and Collaboration
2. Improve Planning and Strategy Development
3. Increase Productivity and Efficiency
Better Communication and Collaboration
Improved Planning and Strategy Development
Increased Productivity and Efficiency
Best Practices for Project War Rooms
Key Features
Visualising the Information
Collaborative Environment (encourage open communication, foster a collaborative environment
Preparation
Define Objectives and Outcomes
Determine Team Members and Roles
Establish the Project Requirements
Technology & Tools
Which tools to use, which are commonly used, how to use them
Ensure compatibility with existing tools and systems
Physical War Rooms
Characteristics
What is a physical war room, what can it look like, how would you use the room
Guide to how you could use the room to its full potential
Advantages & Limitations
Advantages: Improved Communication and Collaboration, Increased Productivity, Clear Visuals,
Limitations: Limited Access, Higher Costs, Potential for unorganized room, Talking over one another
Virtual War Rooms
Characteristics
Remote Access
Digital Layout and Visualization, Bring in exampels from IBM and Microsoft (maybe others)
Advantages & Limitations
Advantages: More Flexibility, Lower Costs, Allows for AI assistance (records meeting minutes, suggests new tasks)
Limitations: Limited Personal Interaction, Technical Challenges, Potential Miscommunication
Conclusion
Summary & The Future of Project War Rooms
Growing Importance of Virtual War Rooms
Integration of Physical and Virtual War Rooms
Evolution of Project War Rooms
- ↑ 1.0 1.1 Barron, Robert. Solve problems in a virtual war room. Available at:https://www.ibm.com/garage/method/practices/manage/virtual-war-room/
- ↑ Ingebretsen, Mark. Enter the war room. Available at:https://www.pmi.org/learning/library/corporate-war-room-problem-solving-3368
- ↑ Kidd, Chrissy. What Is An “IT War Room”?, 2019, Available at:https://www.bmc.com/blogs/it-war-room/#:~:text=Also%20known%20as%20situation%20rooms,any%20type%20of%20project%20management.
- ↑ 4.0 4.1 Shaker, Steven, Lessons Learned from War Room Designs and Implementations, 2002, Available at: https://apps.dtic.mil/sti/pdfs/ADA467523.pdf