Project Quality Management

Quality processes should be used on all types of projects, if quality requirements are not met, it could lead to negative impact to both the customer and the company building the product or providing the service. The approach used to ensure quality can differ a lot between projects. For example, when developing a software there are other procedures then when developing a drug. To ensure quality satisfaction for the customer some Quality Management processes must be implemented. The quality management system consist of quality planning, quality assurance, and quality control. In this article we will go deeper in the best practices for managing quality to satisfy the customer and to meet quality standards. Article Type 1

What is quality?

- What is quality? - quality planning - quality assurance

 Continuos process improvements 

- quality control

   A cause and effect diagram
   Pareto charts
   Inspections
   Statistical sampling?

- quality improvement techniques and tools. - Cost of quality? - Conclusion