ConceptBox

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[[File:Conceptlogo.png|right|200px]]
 
[[File:Conceptlogo.png|right|200px]]
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Welcome to our Conceptbox* - an online resource for project management tools, methods and theories. The content is oriented toward practitioners and students of project management.
 +
The concepts cover the core practices for doing projects and are organized according to our four perspectives([https://www.doing-projects.org/perspectives]) on projects: <span style="color: #c11e4a">PURPOSE</span>, <span style="color: #474099">PEOPLE</span>, <span style="color: #16898b">COMPLEXITY</span> and <span style="color: #1f8b43">UNCERTAINTY</span>.
  
 +
The light version of the Conceptbox is available here([http://wiki.doing-projects.org/index.php/ConceptBox_Projects]).
 +
==PURPOSE==
  
Welcome to our Conceptbox - an online resource for project management tools, methods and theories.
+
{|class="wikitable" style="border-left:solid 5px #c11e4a; border-right:solid 5px #c11e4a; border-bottom:solid 5px #c11e4a; width: 100%; height: 200px;"
  
The concepts are organized in the following table, inspired by the Project Canvas and in line with the four perspectives on projects:
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!colspan="4" style="color: white; background-color: #c11e4a"|Purpose
 +
|-style="vertical-align:top; text-align:center"
  
<span style="color: #c11e4a">PURPOSE</span>, <span style="color: #474099">PEOPLE</span>, <span style="color: #16898b">COMPLEXITY</span> and <span style="color: #1f8b43">UNCERTAINTY</span>.
 
  
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;" rowspan="2"| '''0. Foundational elements:'''
 +
* Efficiency and Effectiveness ([http://wiki.doing-projects.org/index.php/Efficiency_vs._Effectiveness])
  
  
This page is mostly oriented for project management information-seekers students or practitioners.
+
'''Connecting the dots:'''
 +
* (sustainable) project management
  
==PURPOSE==
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;"| '''1. Projecting: Why should we do it?'''
 +
* Why, How, What (The Golden Circle)([http://wiki.doing-projects.org/index.php/Why,_How,_What_(The_Golden_Circle_Model)])
 +
* Goal Hierarchy ([http://wiki.doing-projects.org/index.php/Goal_Hierarchy])
 +
* Work break down structures ([http://wiki.doing-projects.org/index.php/Work_breakdown_structure_(WBS)],[http://wiki.doing-projects.org/index.php/Work_Breakdown_Structure_(WBS)_in_Project_Management])
 +
* SMART goals ([http://wiki.doing-projects.org/index.php/SMART_Goals_(Specific,_Measurable,_Attainable,_Relevant,_Time-bound)],[http://wiki.doing-projects.org/index.php/SMART_goals_in_project_planning_and_performance_management],[http://wiki.doing-projects.org/index.php/SMART_Goals_and_Objectives])
 +
* FAST Goals ([http://wiki.doing-projects.org/index.php/FAST_Goals])
 +
* The paradox of project planning ([http://wiki.doing-projects.org/index.php/The_paradox_of_project_planning_from_an_uncertainty_perspective])
 +
* The rolling wave ([http://wiki.doing-projects.org/index.php/The_Rolling-wave_Planning], [http://wiki.doing-projects.org/index.php/The_Rolling-Wave_planning_technique])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;" |'''2. Impacting: How do we reap the benefits?'''
 +
* Outputs, outcomes and benefits ([http://wiki.doing-projects.org/index.php/Benefits_Map])
 +
* Benefit realization management ([http://wiki.doing-projects.org/index.php/Benefits_Realisation_Management_(BRM)],[http://wiki.doing-projects.org/index.php/Benefits_Realization_Management_as_a_key_driver_of_Project_Management_Effectiveness])
 +
* Objectives and Key Results (OKR) ([http://wiki.doing-projects.org/index.php/OKR_-_Objectives_and_Key_Results])
 +
* Impact (sustainability) ([http://wiki.doing-projects.org/index.php/Sustainability_in_Project_and_Portfolio_Management],[http://wiki.doing-projects.org/index.php/Design_for_Sustainability])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;" |'''3. Situating: Do we understand the context?'''
 +
* Temporal context of projects ([http://wiki.doing-projects.org/index.php/Context_element])
 +
* Organizational context ([http://wiki.doing-projects.org/index.php/Organizational_context])
 +
* Project-based organisations ([http://wiki.doing-projects.org/index.php/Project_based_organisations])
 +
* Matrix organisations ([http://wiki.doing-projects.org/index.php/Matrix_Organisation], [http://wiki.doing-projects.org/index.php/Matrix_organizations])
 +
* Project organization ([http://wiki.doing-projects.org/index.php/Project_organization])
 +
 
 +
|-style=" width: 20%; background-color:white; vertical-align:top; border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;"|
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;"|'''4. Living: How should we live it?'''
 +
* Stage gate model ([http://wiki.doing-projects.org/index.php/The_Stage-Gate_Model],[http://wiki.doing-projects.org/index.php/Stage-Gate_Process])
 +
* Waterfall model ([http://wiki.doing-projects.org/index.php/Waterfall_(predictive)_model],[http://wiki.doing-projects.org/index.php/The_Waterfall_Model])
 +
* Agile (Adaptive) model ([http://wiki.doing-projects.org/index.php/The_Agile_methodology_and_its_frameworks],[http://wiki.doing-projects.org/index.php/SAFe],[http://wiki.doing-projects.org/index.php/(Re)Introducing_Project_Management_in_a_SAFe_world])
 +
* Scrum ([http://wiki.doing-projects.org/index.php/Scrum],[http://wiki.doing-projects.org/index.php/Scrum_method],[http://wiki.doing-projects.org/index.php/The_Scrum_framework])
 +
* Concurrent models ([http://wiki.doing-projects.org/index.php/Integrated_Concurrent_Engineering], [http://wiki.doing-projects.org/index.php/Concurrent_Engineering])
 +
* Over the wall (Chinese whispers)
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;" |'''5. Investing: Should we do it?'''
 +
* Business case([http://wiki.doing-projects.org/index.php/Business_Case],[http://wiki.doing-projects.org/index.php/The_Business_Case])
 +
* Net Present Value (NPV) - Discounted cash flow ([http://wiki.doing-projects.org/index.php/Net_Present_Value_(NPV)],[http://wiki.doing-projects.org/index.php/Financial_appraisal_of_project_proposals])
 +
* Internal Rate of Return (IRR) ([http://wiki.doing-projects.org/index.php/Internal_Rate_of_Return_(IRR)],[http://wiki.doing-projects.org/index.php/Internal_rate_of_return_(IRR)])
  
'''<pre style="text-align:center; color: #c11e4a">Table 1.-Project aspect:PURPOSE</pre>'''
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|style=" width: 20%; background-color:white; vertical-align:top; text-align:left; border-right:solid 2px #c11e4a; border-bottom:solid 2px #c11e4a; width: 20%; height: 200px;" |'''6. Evaluating: Did we succeed?'''
 +
*Iron triangle ([http://wiki.doing-projects.org/index.php/Iron_Triangle],[http://wiki.doing-projects.org/index.php/Iron_Triangle_of_Project_Management],[http://wiki.doing-projects.org/index.php/The_iron_triangle_as_an_analytical_tool])
 +
* Project Success vs Project Management Success ([http://wiki.doing-projects.org/index.php/Project_Success_and_Project_Management_Success],[http://wiki.doing-projects.org/index.php/Evaluation_of_project_success])
 +
* Conformance vs. Performance
  
{|class="wikitable" style="border-left:solid 5px #c11e4a;border-right:solid 5px #c11e4a;border-bottom:solid 5px #c11e4a; width: 100%; height: 200px;"
 
!colspan="1" ; style="width: 20%; color: white; background-color: #c11e4a"|Enabler
 
!colspan="3" ; style="color: white; background-color: #c11e4a"|Project Canvas
 
|-
 
|rowspan="10" style=" background-color:white; vertical-align:top; text-align:left;"|'''PURPOSE'''
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Vision'''[[File:Purpose.PNG|frameless|left|50px]]
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Scope'''[[File:Scope.PNG|frameless|left|50px]]
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Success Criteria'''[[File:Success-Criteria.PNG|frameless|left|50px]]
 
|-style=" background-color:white;"
 
|[[Vision Statement]]
 
|[[Scoping]]
 
|[[Triple Constraint]]
 
|-style=" background-color:white;"
 
|[[SMART goals]]
 
|[[Project Scope Management]]
 
|[[Limitations of the iron triangle]]
 
|-style=" background-color:white;"
 
|[[Project Charter]]
 
|[[The work breakdown structure in project management]]
 
|[[Beyond the Triple Constraint]]
 
|-style=" background-color:white;"
 
|[[Value Proposition Canvas]]
 
|[[Requirements management]]
 
|[[Efficiency vs. Effectiveness]]
 
|-style=" background-color:white;"
 
|[[Brainstorming technique]]
 
|[[Scope creep]]
 
|[[Success factors]]
 
|-style=" background-color:white;"
 
|[[Project governance framework]]
 
|[[Feasibility Study]]
 
|[[Managing Successful Programmes (MSP)]]
 
|-style=" background-color:white;"
 
|[[Fuzzy Front End Management]]
 
|[[Fuzzy Front End Management]]
 
|[[Benefits realisation management]]
 
|-style=" background-color:white;"
 
|[[Future Workshop]]
 
|[[Planning fallacy]]
 
|[[Key Performance Indicators (KPI)]]
 
|-style=" background-color:white;"
 
|[[Business Case]]
 
|[[Goal hierarchy or Goal Breakdown Structure]]
 
|[[Implementing KPIs]]
 
 
|}
 
|}
  
 
==PEOPLE==
 
==PEOPLE==
  
'''<pre style="text-align:center; color: #474099">Table 2.-Project aspect:PEOPLE</pre>'''
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{|class="wikitable" style="border-left:solid 5px #474099; border-right:solid 5px #474099; border-bottom:solid 5px #474099; width: 100%; height: 200px;"
  
{|class="wikitable" style="border-left:solid 5px #474099;border-right:solid 5px #474099;border-bottom:solid 5px #474099; width: 100%; height: 200px;"
+
!colspan="4" style="color: white; background-color: #474099"|People
!colspan="1" style="width: 20%; color: white; background-color: #474099"|Enabler
+
|- style="vertical-align:top; text-align:center"
!colspan="3" style="color: white; background-color: #474099"|Project Canvas
+
 
|- style="vertical-align:top;"
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" rowspan="1"| '''0. Foundational elements:'''
|rowspan="10" style=" background-color:white; vertical-align:top; text-align:left;"|'''PEOPLE'''
+
 
'''Basic'''
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* [[Shannon and Weaver Model for Communication]]
+
 
 +
'''Connecting the dots:'''
 +
* Rework by google “Psychological Safety” ([http://wiki.doing-projects.org/index.php/Psychological_safety_as_a_key_factor_to_quality_and_productivity_of_Organizations],[http://wiki.doing-projects.org/index.php/The_Influence_of_Psychological_Safety_in_Team_Development])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" |'''1. Engaging: For whom are we doing it?'''
 +
* Identification ([http://wiki.doing-projects.org/index.php/Managing_stakeholders_through_persona])
 +
* Assessment of stakeholders (analysis) ([http://wiki.doing-projects.org/index.php/Stakeholder_Analysis_Process])
 +
* Managing stakeholders ([http://wiki.doing-projects.org/index.php/Stakeholder_Management],[http://wiki.doing-projects.org/index.php/Stakeholder_Expectations_Management])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" |'''2. Teaming: Who is doing it?'''
 +
* Group vs teams ([http://wiki.doing-projects.org/index.php/Groups_or_teams%3F])
 +
* High performing teams ([http://wiki.doing-projects.org/index.php/High_performing_teams])
 +
* Cohesiveness ([http://wiki.doing-projects.org/index.php/The_Significance_of_Cohesiveness_in_Teams])
 +
* Diversity ([http://wiki.doing-projects.org/index.php/Diversity_in_teams])
 +
* Roles([http://wiki.doing-projects.org/index.php/Project_Team_Roles_and_Responsibilities],[http://wiki.doing-projects.org/index.php/Roles_and_responsibilities_in_project_team])
 +
* Social loafing ([http://wiki.doing-projects.org/index.php/Social_Loafing_in_Teams])
 +
* Project management competencies (IPMA) ([http://wiki.doing-projects.org/index.php/Project_Management_Competency_Framework])
 +
* Belbin's team roles([http://wiki.doing-projects.org/index.php/Effective_teams_with_Belbin],[http://wiki.doing-projects.org/index.php/Belbin%27s_Team_Roles],[http://wiki.doing-projects.org/index.php/Belbin%27s_9_team_roles],[http://wiki.doing-projects.org/index.php/Creating_effective_teams_with_the_use_of_Belbin%27s_Team_Roles])
 +
* The big five (OCEAN)([http://wiki.doing-projects.org/index.php/The_Big_Five_(Ocean)],[http://wiki.doing-projects.org/index.php/The_Big_Five(OCEAN)_Personality_Traits],[http://wiki.doing-projects.org/index.php/The_Five-Factor_Model_(OCEAN)])
 +
* Tuckman's model for Team Development ([http://wiki.doing-projects.org/index.php/Tuckmans_model_for_Team_Development])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" |'''3. Communicating & Listening: How do they/we get to understand?'''
 +
* Shannon & Weavers Model for communication ([http://wiki.doing-projects.org/index.php/Shannon_%26_Weaver_Model_for_Communication])
 +
* Perception filters ([http://wiki.doing-projects.org/index.php/Perception_filters])
 +
* Choosing the appropriate medium (oral – written – hybrids) ([http://wiki.doing-projects.org/index.php/Choosing_the_appropriate_medium_(oral_%E2%80%93_written_%E2%80%93_hybrids)])
 +
* Managing "emails" ([http://wiki.doing-projects.org/index.php/Managing_%E2%80%9Cemails%E2%80%9D])
 +
* Active Listening Technique ([http://wiki.doing-projects.org/index.php/The_Active_Listening_Technique],[http://wiki.doing-projects.org/index.php/Active_Listening_Technique],[http://wiki.doing-projects.org/index.php/Improve_communication_with_active_listening])
 +
* Self-Awareness! ([http://wiki.doing-projects.org/index.php/Self-Awareness!],[http://wiki.doing-projects.org/index.php/The_Benefits_of_Self-Awareness])
 +
 
 +
|-style=" width: 20%; background-color:white; vertical-align:top; border-right:solid 2px #c11e4a; border-bottom:solid 2px #474099; width: 20%; height: 200px;"|
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" |'''Bonus: Self-management'''
 +
* Getting Things Done (GTD)([http://wiki.doing-projects.org/index.php/Getting_Things_Done_(GTD)],[http://wiki.doing-projects.org/index.php/Getting_Things_Done_(David_Allen)])
 +
* The 7 Habits of Highly Effective People ([http://wiki.doing-projects.org/index.php/The_7_Habits_of_Highly_Effective_People_by_Stephen_R._Covey],[http://wiki.doing-projects.org/index.php/Implementing_the_7_habits_of_highly_effective_people_for_successful_leadership])
 +
* Emotional Intelligence and Leadership ([http://wiki.doing-projects.org/index.php/Emotional_Intelligence_and_Leadership],[http://wiki.doing-projects.org/index.php/Emotional_Intelligence_as_a_tool_for_Project_Managers])
 +
* Stress ([http://wiki.doing-projects.org/index.php/Stress],[http://wiki.doing-projects.org/index.php/Stress_Management])
 +
* Eisenhower matrix ([http://wiki.doing-projects.org/index.php/The_Eisenhower_Decision_Matrix],[http://wiki.doing-projects.org/index.php/Prioritizing_in_Projects_with_Eisenhower_Decision_Matrix])
 +
* Time blocking ([http://wiki.doing-projects.org/index.php/The_Eisenhower_Decision_Matrix])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" |'''4. Mediating: How do we handle conflicts?'''
 +
* Conflicts and controversy ([http://wiki.doing-projects.org/index.php/Constructive_Controversy], [http://wiki.doing-projects.org/index.php/Dealing_with_conflict_in_project_management])
 +
* Sources of conflicts ([http://wiki.doing-projects.org/index.php/Sources_of_conflict],[http://wiki.doing-projects.org/index.php/Sources_of_Conflict:_Guidelines_for_a_Healthy_Organizational_Environment])
 +
* Conflict ladder ([http://wiki.doing-projects.org/index.php/Conflict_ladder])
 +
* Constructive communication ([http://wiki.doing-projects.org/index.php/Constructive_communication])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" |'''5. Motivating: What motivates us/them?'''
 +
* Scientific management ([http://wiki.doing-projects.org/index.php/Scientific_Management])
 +
* The Hawthorne studies ([http://wiki.doing-projects.org/index.php/Applying_the_Hawthorne_studies_to_project_management])
 +
* McGregor's X & Y theory ([http://wiki.doing-projects.org/index.php/McGregor%27s_X_%26_Y_theory,][http://wiki.doing-projects.org/index.php/Motivation_through_Theory_X%26Y_from_a_Project_Management_perspective])
 +
* Maslow's Hierarchy of Needs([http://wiki.doing-projects.org/index.php/Maslow%27s_Hierarchy_of_Needs],[http://wiki.doing-projects.org/index.php/Maslow%27s_Hierarchy_of_Needs_and_Project_Management])
 +
* Extrinsic motivation ([http://wiki.doing-projects.org/index.php/Extrinsic_motivation],[http://wiki.doing-projects.org/index.php/Extrinsic_Motivation_in_the_Workplace])
 +
* Intrinsic Motivation ([http://wiki.doing-projects.org/index.php/Intrinsic_Motivation])
 +
* Daniel Pink on Motivation ([http://wiki.doing-projects.org/index.php/Dan_Pink_on_Motivation])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #474099; border-bottom:solid 2px #474099; width: 20%; height: 200px;" |'''6. Leading: How do we guide?'''
 +
* Management vs leadership ([http://wiki.doing-projects.org/index.php/The_Difference_Between_Leadership_and_Management],[http://wiki.doing-projects.org/index.php/Leadership_vs._management])
 +
* Blake-Mouton Managerial Grid([http://wiki.doing-projects.org/index.php/Blake-Mouton_Managerial_Grid],[http://wiki.doing-projects.org/index.php/The_Blake_and_Mouton%27s_Managerial_(Leadership)_Grid])
 +
* Situational leadership - Hersey and Blanchard ([http://wiki.doing-projects.org/index.php/Situational_leadership_-_Hersey_and_Blanchard],[http://wiki.doing-projects.org/index.php/Situational_Leadership_Theory_(SLT)])
  
'''Managing yourself'''
 
* [[Stephen Covey's seven principles of highly effective people]]
 
* [[David Allen's getting things done]]
 
'''Project Management and leadership competences'''
 
* [[The periodic table of project management competence elements]]
 
* [[Hersey and Blanchard's Situational Leadership Model]]
 
* [[Leadership vs. Management]]
 
* [[Decision-making skills in project management]]
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Team'''[[File:Team.PNG|frameless|left|50px]]
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Stakeholders'''[[File:Stakeholders.PNG|frameless|left|50px]]
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Users'''[[File:Users.PNG|frameless|left|50px]]
 
|-style=" background-color:white;"
 
|[[Maslow hierarchy of needs]]
 
|[[Stakeholder Management]]
 
|[[Value Proposition Canvas]]
 
|-style=" background-color:white;"
 
|[[Meetings Management]]
 
|[[Stakeholder Management Processes in Projects]]
 
|Value to whom? (no content)
 
|-style=" background-color:white;"
 
|[[Roles and responsibilities in project team]]
 
|[[Stakeholders from a dynamic and network perspective]]
 
|[[Benefits Map]]
 
|-style=" background-color:white;"
 
|[[Team Development]]
 
|[[Conflict Resolution in Project Management]]
 
|[[Programmification of work]]
 
|-style=" background-color:white;"
 
|[[Managing projects in a functional organization]]
 
|[[Improve communication with active listening]]
 
|[[Agile Methodology]]
 
|-style=" background-color:white;"
 
|[[Belbin's Team Roles]]
 
|[[Expectations Management]]
 
|[[Challenges in cross-cultural project management]]
 
|-style=" background-color:white;"
 
|[[MBTI]]
 
|[[Negotiation Skills]]
 
|[[Agile & Traditional PM cocktail]]
 
|-style=" background-color:white;"
 
|[[Meeting strategies]]
 
|[[Dan Pink on Motivation]]
 
|
 
|-style=" background-color:white;"
 
|[[How to successfully go through the Five Stages of Team Development]]
 
|[[Project sponsor]]
 
|
 
 
|}
 
|}
  
 
==COMPLEXITY==
 
==COMPLEXITY==
 
'''<pre style="text-align:center; color: #16898b">Table 3.-Project aspect:COMPLEXITY</pre>'''
 
  
 
{|class="wikitable" style="border-left:solid 5px #16898b; border-right:solid 5px #16898b; border-bottom:solid 5px #16898b; width: 100%; height: 200px;"
 
{|class="wikitable" style="border-left:solid 5px #16898b; border-right:solid 5px #16898b; border-bottom:solid 5px #16898b; width: 100%; height: 200px;"
!colspan="4" style="color: white; background-color: #16898b"|Project Canvas
+
!colspan="4" style="color: white; background-color: #16898b"|Complexity
|- style="vertical-align:top;"
+
|- style="vertical-align:top; text-align:center"
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Results'''[[File:Milestones.PNG|frameless|left|50px]]
+
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Timeline & Monitoring'''[[File:Milestones.PNG|frameless|left|50px]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;" rowspan="2"| '''0. Foundational elements:'''
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Actions'''[[File:Action.PNG|frameless|left|50px]]
+
* Systems engineering ([http://wiki.doing-projects.org/index.php/Systems_Engineering_versus_Project_Management,_a_comparative_study], [http://wiki.doing-projects.org/index.php/Benefits_of_systems_engineering])
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Resources'''[[File:Resources.PNG|frameless|left|50px]]
+
 
|-style=" background-color:white;"
+
 
|[[Benefits Realisation Management (BRM)]]
+
'''Connecting the dots:'''
|[[Life Cycle Model]]
+
* When – the scientific secrets of perfect timing ([http://wiki.doing-projects.org/index.php/When_%E2%80%93_the_scientific_secrets_of_perfect_timing], [http://wiki.doing-projects.org/index.php/When:_The_Scientific_Secrets_of_Perfect_Timing])
|[[Choosing between critical path, PERT or Gantt as your project scheduling method]]
+
 
|[[Project Management: Cost vs. Price]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;" |'''1. Scoping: How to do it?'''
|-style=" background-color:white;"
+
* Pooled, Sequential & Reciprocal dependence([http://wiki.doing-projects.org/index.php/Task_Interdependecies_in_Projects],[http://wiki.doing-projects.org/index.php/Pooled,_Sequential_%26_Reciprocal_Interdependence])
|[[Benefits of systems engineering]]
+
* Work break down structure (WBS)([http://wiki.doing-projects.org/index.php/Work_Breakdown_Structure_(WBS)_in_Project_Management], [http://wiki.doing-projects.org/index.php/WBS_-_Work_Breakdown_Structure])
|[[Stage-Gate Process]]
+
 
|[[Dependency in project management]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;" |'''2. Estimating: ?'''
|[[Estimations: Basic Techniques]]
+
* Top-down vs ground up estimations([http://wiki.doing-projects.org/index.php/Top-down_vs_bottom-up_estimations])
|-style=" background-color:white;"
+
* Estimation Techniques([http://wiki.doing-projects.org/index.php/Cost_Estimation_Techniques_for_Projects], [http://wiki.doing-projects.org/index.php/Basic_estimation_techniques])
|[[Output, outcome, benefit]]
+
* Program Evaluation and Review Technique (PERT)([http://wiki.doing-projects.org/index.php/PERT],[http://wiki.doing-projects.org/index.php/Program_evaluation_and_review_technique_(PERT)])
|[[Agile Methodology]]
+
* Reference class forecasting([http://wiki.doing-projects.org/index.php/Reference_class_forecasting],[http://wiki.doing-projects.org/index.php/Reference_Class_Forecasting_(RCF)], [http://wiki.doing-projects.org/index.php/Reference_class_forecasting_and_the_corresponding_limitations])
|[[PERT/CPM]]
+
* Successive principle (cost or schedule)([http://wiki.doing-projects.org/index.php/The_Successive_Principle_for_Managing_Uncertainty])
|[[Reference Class Forecasting (RCF)]]
+
 
|-style=" background-color:white;"
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;" |'''3. Timing: When to do it?'''
|[[Benefits Map]]
+
* Double diamond([http://wiki.doing-projects.org/index.php/Double_diamond],[http://wiki.doing-projects.org/index.php/Double_diamond:_A_design_process_model], [http://wiki.doing-projects.org/index.php/Double_Diamond_model], [http://wiki.doing-projects.org/index.php/Double_Diamond_Model])
|[[Fuzzy Front End Management]]
+
* Kanban([http://wiki.doing-projects.org/index.php/Kanban],[http://wiki.doing-projects.org/index.php/Kanban_in_Project_Management], [http://wiki.doing-projects.org/index.php/Kanban_in_APPPM])
|[[Design thinking]]
+
* SCRUM ([http://wiki.doing-projects.org/index.php/Scrum_method], [http://wiki.doing-projects.org/index.php/SCRUM_-_A_Project_Management_Framework], [http://wiki.doing-projects.org/index.php/SCRUM_-_An_Agile_Project_Management_Framework], [http://wiki.doing-projects.org/index.php/SCRUM_framework])
|[[Optimism bias, strategic misinterpretation and reference class forecasting]]
+
* GANTT([http://wiki.doing-projects.org/index.php/The_Gantt_Chart], [http://wiki.doing-projects.org/index.php/The_Gantt_chart_and_the_usage_nowadays], [http://wiki.doing-projects.org/index.php/Project_Management_tool:_Gantt_Chart], [http://wiki.doing-projects.org/index.php/GANTT])
|-style=" background-color:white;"
+
* Milestone plan ([http://wiki.doing-projects.org/index.php/Milestone_Planning])
|[[Creating a positive culture around failure in project management]]
+
* Location Based Scheduling([http://wiki.doing-projects.org/index.php/Location_Based_Scheduling],[http://wiki.doing-projects.org/index.php/Construction_scheduling_using_Location_Based_Scheduling_instead_of_CPM])
|[[Governance of Project Management]]
+
* Temporal dependencies/ Lag & Lead([http://wiki.doing-projects.org/index.php/Lag_%26_Lead],[http://wiki.doing-projects.org/index.php/Lag_and_Lead])
|[[Types of activities]]
+
* Network Planning ([http://wiki.doing-projects.org/index.php/Network_Planning])
|[[Partnering]]
+
* Parkinson’s Law ([http://wiki.doing-projects.org/index.php/Parkinson%27s_Law_in_Project_Management], [http://wiki.doing-projects.org/index.php/Parkinson%27s_Law:_achieving_more_in_less_time])
|-style=" background-color:white;"
+
 
|[[Negotiating successfully]]
+
|-style=" width: 20%; background-color:white; vertical-align:top; border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;"|
|[[Gantt Chart in Project Management]]
+
 
|[[Construction scheduling using Location Based Scheduling instead of CPM]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;"|'''4. Resourcing: How much?'''
|[[Earned Value Analysis]]
+
* Type of resources ([http://wiki.doing-projects.org/index.php/Resource_allocation_and_crashing])
|-style=" background-color:white;"
+
* Critical chain ([http://wiki.doing-projects.org/index.php/Critical-Chain_Approach], [http://wiki.doing-projects.org/index.php/The_Critical_Chain_Method], [http://wiki.doing-projects.org/index.php/Critical_chain_project_management_(CCPM)])
|[[Benefits Realization Management to Maximize Project Effectiveness]]
+
* Cost build-up
|[[Milestones in Project Planning]]
+
* Cost planning ([http://wiki.doing-projects.org/index.php/Construction_Cost_Management])
|[[The procurement process]]
+
* Cash flow ([http://wiki.doing-projects.org/index.php/Cash_flow_and_milestone_payments], [http://wiki.doing-projects.org/index.php/Cash_flow_%26_payment_milestones])
|[[Financial appraisal of projects]]
+
 
|-style=" background-color:white;"
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;" |'''5. Improving: Can we make it better?'''
|
+
* Multi-tasking
|[[Project Control]]
+
* Resources leveling and crashing ([http://wiki.doing-projects.org/index.php/Resources_loading,_leveling_and_crashing])
|[[Simon's four levels of control]]
+
* Lean construction([http://wiki.doing-projects.org/index.php/Lean_construction],[http://wiki.doing-projects.org/index.php/Lean_construction,_takt_time_planning])
|[[Resources in Project Management]]
+
* Last planner system ([http://wiki.doing-projects.org/index.php/The_Last_Planner_System_in_Construction_Projects])
|-style=" background-color:white;"
+
* Value added work ([http://wiki.doing-projects.org/index.php/Value_stream_mapping_in_construction_management], [http://wiki.doing-projects.org/index.php/Value_Stream_Analysis_and_Mapping_for_Project_Management])
|
+
 
|[[The best milestone plan is simple but with depths!]]
+
 
|[[Theory of Constraint]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left; border-right:solid 2px #16898b; border-bottom:solid 2px #16898b; width: 20%; height: 200px;" |'''6. Contracting: Make or Buy?'''
|[[Contracting and procurement]]
+
* Types of contracts ([http://wiki.doing-projects.org/index.php/Construction_Contract_Management_Guidelines_and_Administration])
|-style=" background-color:white;"
+
* Fee-based contracts
|
+
* Fixed-price contracts ([http://wiki.doing-projects.org/index.php/Fixed-price_contracts])
|[[Simon's four levels of control]]
+
* Incentive contracts ([http://wiki.doing-projects.org/index.php/Incentive_contract])
|[[Critical chain project management (CCPM)]]
+
* Adversarial Relations ([http://wiki.doing-projects.org/index.php/The_dynamics_of_adversarial_relations], [http://wiki.doing-projects.org/index.php/Collaborative_Tendering])
|[[Cost Estimation Techniques for Projects]]
+
* Integrated Project Delivery (IPD)([http://wiki.doing-projects.org/index.php/Integrated_Project_Delivery_(IPD)], [http://wiki.doing-projects.org/index.php/The_integrated_project_delivery_method_(IPD)])
|-style=" background-color:white;"
+
 
|
+
|[[Cash flow and milestone payments]]
+
|[[Resource-Constrained Critical Path Method]]
+
|[[Integrated Cost and Schedule Control]]
+
|-style=" background-color:white;"
+
 
|}
 
|}
  
 
==UNCERTAINTY==
 
==UNCERTAINTY==
 
'''<pre style="text-align:center; color: #1f8b43">Table 4.-Project aspect:UNCERTAINTY</pre>'''
 
  
 
{|class="wikitable" style="border-left:solid 5px #1f8b43; border-right:solid 5px #1f8b43; border-bottom:solid 5px #1f8b43; width: 100%; height: 200px;"
 
{|class="wikitable" style="border-left:solid 5px #1f8b43; border-right:solid 5px #1f8b43; border-bottom:solid 5px #1f8b43; width: 100%; height: 200px;"
!colspan="1" style="width: 20%; color: white; background-color: #1f8b43"|Enabler
+
 
!colspan="3" style="color: white; background-color: #1f8b43"|Project Canvas
+
!colspan="5" style="color: white; background-color: #1f8b43"|Uncertainty
|- style="vertical-align:top;"
+
|- style="vertical-align:top; text-align:center"
|rowspan="11" style=" background-color:white; vertical-align:top; text-align:left;" |'''UNCERTAINTY'''
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;" rowspan="2"| '''0. Foundational elements:'''
* [[Epistemic vs. Aleatory uncertainty]]
+
* The Johari window / Rumfelds matrix ([http://wiki.doing-projects.org/index.php/The_Johari_Window])
* [[Lessons learned]]
+
* Types of uncertainty: Epistemic / Aleatory([http://wiki.doing-projects.org/index.php/Epistemic_vs._Aleatory_uncertainty]])
* [[Simon's four levels of control]]
+
* Levels of uncertainty (i.e. risk, uncertainty, ignorance)
* [[Earned Value Analysis]]
+
 
* [[Agile One Page Project Management]]
+
 
* [[Cognitive biases]]
+
'''Connecting the dots:'''
* [[The A3 report]]
+
* Resilient projects & organizations ([http://wiki.doing-projects.org/index.php/Organisational_resilience_with_mindfulness])
* [[Application of Balanced Scorecard in Portfolio Management]]
+
* Antifragility ([http://wiki.doing-projects.org/index.php/Antifragility], [http://wiki.doing-projects.org/index.php/Application_of_Antifragility_in_Project_Management])
* [[Organisational resilience with mindfulness]]
+
 
* [[Scenario Planning Strategy]]
+
 
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;"|'''Constraints'''[[File:Context.PNG|frameless|left|50px]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;" |'''1. Anticipating: What if something happens?'''
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Change'''[[File:Change.PNG|frameless|left|50px]]
+
* Risk Identification([http://wiki.doing-projects.org/index.php/Risk_Identification],[http://wiki.doing-projects.org/index.php/Risk_Identification_Process], [http://wiki.doing-projects.org/index.php/Risk_Management-Identification]
|style=" width: 26%; background-color:white; vertical-align:top; text-align:left;" |'''Risk & Opportunities'''[[File:Risks.PNG|frameless|left|50px]]
+
* Pre-mortem analysis ([http://wiki.doing-projects.org/index.php/The_Pre-Mortem_Analysis:_Anticipate_failure_before_starting_a_project], [http://wiki.doing-projects.org/index.php/Pre-mortem_analysis])
|-style=" background-color:white;"
+
* Fishbone diagram / root cause analyses ([http://wiki.doing-projects.org/index.php/Fishbone_diagram], [http://wiki.doing-projects.org/index.php/Fishbone_Diagram])
|[[Recovery Project Management]]
+
* SWOT Analysis([http://wiki.doing-projects.org/index.php/SWOT_Analysis_Guide], [http://wiki.doing-projects.org/index.php/SWOT_Analysis])
|Ideation tools ([[Brainstorming technique]], [[Six Thinking Hats]])  
+
* Brainstorming ([http://wiki.doing-projects.org/index.php/Brainstorming_technique],[http://wiki.doing-projects.org/index.php/Effective_Brainstorming])
|[[Risk and Opportunities Management]]
+
* Risk register ([http://wiki.doing-projects.org/index.php/Risk_Register_analysis], [http://wiki.doing-projects.org/index.php/Risk_Register_Analysis],[http://wiki.doing-projects.org/index.php/Risk_register])
|-style=" background-color:white;"
+
* Risk assessment([http://wiki.doing-projects.org/index.php/Impact_and_Probability_in_Risk_Assessment],[http://wiki.doing-projects.org/index.php/Risk_Assessment:_framework_for_combining_CBA_and_MCDA])
|[[The light at the end of the tunnel: managing challenges at Heathrow Express Project]]
+
* Risk treatment ([http://wiki.doing-projects.org/index.php/Risk_Treatment])
|[[Change order]]
+
* Contingency plans ([http://wiki.doing-projects.org/index.php/Contingency_plans],[http://wiki.doing-projects.org/index.php/Contingency])
|[[Impact and Probability in Risk Assessment]]
+
* Technology and System Readiness ([http://wiki.doing-projects.org/index.php/System_Readiness_Level_Index])
|-style=" background-color:white;"
+
 
|[[Construction modularization from a lean perspective]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;" |'''2. Monitoring: How far are we?'''
|[[Project Control]]
+
* Conformance/performance
|[[Risk register]]
+
* Milestone trend analysis ([http://wiki.doing-projects.org/index.php/Milestone_trend_analysis])
|-style=" background-color:white;"
+
* Burn down charts ([http://wiki.doing-projects.org/index.php/Agile_Scrum_Methodology])
|[[Dealing with conflict in project management]]
+
* Earned value ([http://wiki.doing-projects.org/index.php/Earned_value_management_(EVM)], [http://wiki.doing-projects.org/index.php/Earned_Value_Analysis], [http://wiki.doing-projects.org/index.php/Earned_Value_Management_(EVM)])
|[[Contingency Reserves]]
+
* Project reporting ([http://wiki.doing-projects.org/index.php/Performance_Reporting])
|[[Delphi Method (expert for identification)]]
+
* Project war rooms ([http://wiki.doing-projects.org/index.php/Project_War_Rooms:_Physical_vs._Virtual],[http://wiki.doing-projects.org/index.php/Virtual_War_Rooms], [http://wiki.doing-projects.org/index.php/Visual_Project_Management_-_War_Rooms])
|-style=" background-color:white;"
+
* Project dashboard ([http://wiki.doing-projects.org/index.php/Project_dashboard])
|[[Resource-Constrained Critical Path Method]]
+
 
|[[Crises Management - 3Rs - Regret, Reason, Remedy]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;" |'''3. Adapting: Can we keep our project relevant?'''
|[[Including Risk Management in Construction Projects]]
+
* Corrective and Preventive Actions ([http://wiki.doing-projects.org/index.php/Corrective_and_Preventive_Actions_(CAPA)])
|-style=" background-color:white;"
+
* Adaptation and agile ([http://wiki.doing-projects.org/index.php/The_Agile_methodology_and_its_frameworks])
|[[The Triple Constraint in Project Management]]
+
* Scope creep ([http://wiki.doing-projects.org/index.php/Scope_creep])
|[[Management of Project Change]]
+
* Change requests
|[[Risk tolerances]]
+
* Resilience management ([http://wiki.doing-projects.org/index.php/Resilience_management_-_readiness_and_response])
|-style=" background-color:white;"
+
 
|
+
|-style=" width: 20%; background-color:white; vertical-align:top; border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;"|
|[[Antifragility]]
+
 
|[[Risk Identification]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;"|'''4. Learning: How can we know?'''
|-style=" background-color:white;"
+
* Paradox for project planning ([http://wiki.doing-projects.org/index.php/The_paradox_of_project_planning_from_an_uncertainty_perspective])
|
+
* Learning plan ([http://wiki.doing-projects.org/index.php/Learning_plan], [http://wiki.doing-projects.org/index.php/Learning_plans_for_high_uncertainty_projects])
|[[Coaching - Project Manager as Change Agent]]
+
* Lessons learned ([http://wiki.doing-projects.org/index.php/Lessons_learned_-_a_tool_for_sharing_knowledge_in_project_management])
|[[Decision Tree]]
+
* Risk-based Learning ([http://wiki.doing-projects.org/index.php/Risk-based_Learning])
|-style=" background-color:white;"
+
* Continuous Improvement ([http://wiki.doing-projects.org/index.php/Continuous_Improvement_/_Kaizen],[http://wiki.doing-projects.org/index.php/Continuous_Improvement_(CI)])
|
+
 
|[[Management of Project Change]]
+
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left;border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;" |'''5. Deciding: What should we do?'''
|[[Risk Quantification and Methods]]
+
* Scenario Analysis ([http://wiki.doing-projects.org/index.php/Scenario_Analysis], [http://wiki.doing-projects.org/index.php/Scenario_Planning_Strategy], [http://wiki.doing-projects.org/index.php/Task_Interdependecies_in_Projects])
|-style=" background-color:white;"
+
* Satisficing ([http://wiki.doing-projects.org/index.php/Satisficing])
|
+
* The Decision Matrix ([http://wiki.doing-projects.org/index.php/The_Decision_Matrix])
|
+
* [[Choosing by Advantages (CBA)]]
|[[SWOT analysis]]
+
* Eisenhower matrix ([http://wiki.doing-projects.org/index.php/The_Eisenhower_Decision_Matrix],[http://wiki.doing-projects.org/index.php/Prioritizing_in_Projects_with_Eisenhower_Decision_Matrix])
 +
* Data-Driven Decision-Making ([http://wiki.doing-projects.org/index.php/Data-Driven_Decision-Making_under_Uncertainty])
 +
* Robust Decision Making ([http://wiki.doing-projects.org/index.php/Robust_decision_making],[http://wiki.doing-projects.org/index.php/Robust_Decision_Making_under_Deep_Uncertainty])
 +
 
 +
|style=" width: 20%; background-color:white; vertical-align:top; text-align:left; border-right:solid 2px #1f8b43; border-bottom:solid 2px #1f8b43; width: 20%; height: 200px;" |'''6. Interpreting: What is our/their perspective?'''
 +
* Biases ([http://wiki.doing-projects.org/index.php/Biases_in_Project_Management])
 +
* Kahneman - Two Thinking Systems([http://wiki.doing-projects.org/index.php/Kahneman_-_Two_Thinking_Systems],[http://wiki.doing-projects.org/index.php/Kahneman%27s_two_thinking_systems])
 +
* Strategic misrepresentation ([http://wiki.doing-projects.org/index.php/Optimism_bias,_Strategic_Misinterpretation_and_Reference_Class_Forecasting_(RCF)],[http://wiki.doing-projects.org/index.php/Reference_Class_Forecasting_(RCF)])
 +
* The Affect Heuristic ([http://wiki.doing-projects.org/index.php/The_Affect_Heuristic])
 +
* Social Amplification of Risk 
 +
 
 
|}
 
|}
 +
*Disclaimer: The articles are created by DTU students. As part of the course, students are introduced to knowledge related to IP rights, plagiarism and copyright infringement. Additionally, the articles are a product of critical engagement of students with the literature review, and their aim is to contribute to the Project Management holistic field of science. If you discover any potential copyright infringement on the site, please inform thereof by sending an email to ophavsret@dtu.dk.

Latest revision as of 16:35, 29 July 2023

Conceptlogo.png

Welcome to our Conceptbox* - an online resource for project management tools, methods and theories. The content is oriented toward practitioners and students of project management. The concepts cover the core practices for doing projects and are organized according to our four perspectives([1]) on projects: PURPOSE, PEOPLE, COMPLEXITY and UNCERTAINTY.

The light version of the Conceptbox is available here([2]).

Contents

[edit] PURPOSE

Purpose
0. Foundational elements:
  • Efficiency and Effectiveness ([3])


Connecting the dots:

  • (sustainable) project management
1. Projecting: Why should we do it?
  • Why, How, What (The Golden Circle)([4])
  • Goal Hierarchy ([5])
  • Work break down structures ([6],[7])
  • SMART goals ([8],[9],[10])
  • FAST Goals ([11])
  • The paradox of project planning ([12])
  • The rolling wave ([13], [14])
2. Impacting: How do we reap the benefits?
  • Outputs, outcomes and benefits ([15])
  • Benefit realization management ([16],[17])
  • Objectives and Key Results (OKR) ([18])
  • Impact (sustainability) ([19],[20])
3. Situating: Do we understand the context?
  • Temporal context of projects ([21])
  • Organizational context ([22])
  • Project-based organisations ([23])
  • Matrix organisations ([24], [25])
  • Project organization ([26])
4. Living: How should we live it? 5. Investing: Should we do it?
  • Business case([39],[40])
  • Net Present Value (NPV) - Discounted cash flow ([41],[42])
  • Internal Rate of Return (IRR) ([43],[44])
6. Evaluating: Did we succeed?
  • Iron triangle ([45],[46],[47])
  • Project Success vs Project Management Success ([48],[49])
  • Conformance vs. Performance

[edit] PEOPLE

People
0. Foundational elements:


Connecting the dots:

  • Rework by google “Psychological Safety” ([50],[51])
1. Engaging: For whom are we doing it?
  • Identification ([52])
  • Assessment of stakeholders (analysis) ([53])
  • Managing stakeholders ([54],[55])
2. Teaming: Who is doing it? 3. Communicating & Listening: How do they/we get to understand?
  • Shannon & Weavers Model for communication ([72])
  • Perception filters ([73])
  • Choosing the appropriate medium (oral – written – hybrids) ([74])
  • Managing "emails" ([75])
  • Active Listening Technique ([76],[77],[78])
  • Self-Awareness! ([79],[80])
Bonus: Self-management 4. Mediating: How do we handle conflicts?
  • Conflicts and controversy ([92], [93])
  • Sources of conflicts ([94],[95])
  • Conflict ladder ([96])
  • Constructive communication ([97])
5. Motivating: What motivates us/them? 6. Leading: How do we guide?

[edit] COMPLEXITY

Complexity
0. Foundational elements:


Connecting the dots:

  • When – the scientific secrets of perfect timing ([116], [117])
1. Scoping: How to do it?
  • Pooled, Sequential & Reciprocal dependence([118],[119])
  • Work break down structure (WBS)([120], [121])
2. Estimating: ?
  • Top-down vs ground up estimations([122])
  • Estimation Techniques([123], [124])
  • Program Evaluation and Review Technique (PERT)([125],[126])
  • Reference class forecasting([127],[128], [129])
  • Successive principle (cost or schedule)([130])
3. Timing: When to do it?
4. Resourcing: How much? 5. Improving: Can we make it better?


6. Contracting: Make or Buy?
  • Types of contracts ([167])
  • Fee-based contracts
  • Fixed-price contracts ([168])
  • Incentive contracts ([169])
  • Adversarial Relations ([170], [171])
  • Integrated Project Delivery (IPD)([172], [173])

[edit] UNCERTAINTY

Uncertainty
0. Foundational elements:
  • The Johari window / Rumfelds matrix ([174])
  • Types of uncertainty: Epistemic / Aleatory([175]])
  • Levels of uncertainty (i.e. risk, uncertainty, ignorance)


Connecting the dots:


1. Anticipating: What if something happens? 2. Monitoring: How far are we? 3. Adapting: Can we keep our project relevant?
  • Corrective and Preventive Actions ([209])
  • Adaptation and agile ([210])
  • Scope creep ([211])
  • Change requests
  • Resilience management ([212])
4. Learning: How can we know? 5. Deciding: What should we do? 6. Interpreting: What is our/their perspective?
  • Biases ([230])
  • Kahneman - Two Thinking Systems([231],[232])
  • Strategic misrepresentation ([233],[234])
  • The Affect Heuristic ([235])
  • Social Amplification of Risk
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